Program Support Assistant (Office Automation)
Department Of Agriculture - Honolulu, HI

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Relocation expenses will not be paid

This position is located in the Plant Protection and Quarantine (PPQ) work unit. The incumbent serves as the office manager and is responsible for applying analytical and evaluative methods and techniques to issues concerning the efficiency and effectiveness of program operations, such as budget and fiscal, travel, payroll, procurement and supply, property, personnel, data processing, records and mail management, and the overall administrative management activities of the office.

You can make a difference! The U.S. Department of Agriculture's (USDA) Marketing and Regulatory Programs (MRP) needs bright, energetic and committed professionals to facilitate the domestic and international marketing of U.S. agricultural products and to protect the health and care of animals and plants in the United States. MRP offers an array of occupations and is committed to diversity in the workplace. We operate in domestic and global markets. Be part of an organization that protects the health and agriculture of the American people. Join our team!

APHIS is an emergency response agency. This means that all Agency employees may be asked or assigned to participate in rotating temporary duty assignments to support emergency programs at some time during their careers with APHIS. For details click: APHIS Emergency Response


U.S. Citizenship

The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence and limited complexity.

The duties may include, but are not limited to the following:
Reviews historical data and collects information using cost-benefit analysis techniques to determine new and recurring fiscal needs.

Reviews status of fund reports to determine if projected or expended funds are consistent with overall budget allocations.

Electronically creates and submits procurement documents, once approval has been received; purchases supplies for the office, publications, and services; manages purchase card accounts; reconciles transactions; and coordinates payments for vendors and employees, ensuring budgetary/purchasing policies and regulations are followed. Has knowledge of vehicle procurement procedures.

Is well versed in policy and regulations for Time and Attendance reporting, verifies payroll reports, prepares and certifies leave audits, and ensures accurate Reimbursable Overtime reporting meets appropriate guidelines.

With supervisor, reviews and analyzes staffing requirements based on program needs; administers new employee orientation.

Prepares travel authorizations/advances and resolves all travel payment disputes and inquiries; coordinates training activities and arranges for onsite training (logistics, scheduling).

Serves as office manager; plans, directs, organizes, coordinates, and performs work in all administrative areas. Efficiently uses electronic applications (i.e. spreadsheets, databases, word processing, PowerPoint, email).

Maintains an inventory of property; works with realtors, lessors, contractors, vendors, utility companies, IT, region and Marketing, Regulatory Programs and Business Services, Realty.

Applicants can qualify by meeting the EDUCATION requirements specified below and/or the SPECIALIZED EXPERIENCE requirements.


GS-5: Four years above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite.

TRANSCRIPTS are required if:
You are qualifying for the position based on education.

You are qualifying for this position based on a combination of experience and education.

This education must have been successfully completed and obtained from an accredited school, college, or university. For more information on submitting transcripts, click: Transcripts


SPECIALIZED EXPERIENCE AT THE GS-5/6 GRADE LEVELS Applicants must have one year of specialized experience equivalent in level of difficulty and responsibility to the next lower level in the Federal Service. This experience may have been obtained in the private or public (local, county, state, Federal) sectors.

Examples of qualifying experience include, but are not limited to:

Experience as an office manager planning, directing, organizing, coordinating, and performing work in all administrative areas.

Reviewing status of funds reports to determine if projected or expended funds are consistent with overall budget allocations.

Creating procurement documents and submitting them for approval; ordering and purchasing equipment and supplies for the office; and maintaining an inventory of property.

Experience with travel regulations, policies, and procedures in order to disseminate information and provide training.

COMBINATION OF EDUCATION & EXPERIENCE AT THE GS-5 GRADE LEVEL: Applicants may have combinations of successfully completed education and specialized experience to meet total qualification requirements. The total percentages must equal at least 100 percent to qualify for that grade level. To learn more about combining education and experience for this series, click the following: Combining Education and Experience for Clerical and Administrative Support Positions

Special Conditions:
As a condition of employment, a background investigation may be required for this position.

Travel may be required.

Applicants must be qualified typists (40 WPM).

Your application will be rated on the extent and quality of your experience, education and training relevant to the position. Your resume must support that you meet the specialized experience requirements described above and are proficient in the following skills or competencies below. Please note you are not required to provide specific narrative responses to the skills and competencies described in this section.

Ability to use office equipment, computer technology, and automated business systems

Knowledge of correspondence, document processing, records, files, and reports including those regulated by the Freedom of Information Act (FOIA) and Privacy Act

Knowledge of budget, fiscal, procurement, vehicle, and travel procedures and systems

Knowledge of human resource management procedures, requirements, and systems including time and attendance reporting

Ability to evaluate and improve clerical and office administration policies, procedures, and practices

Written, oral and interpersonal communication skills

Your final rating will be based on your responses to the assessment questionnaire. Please ensure your resume provides enough detail to support your responses.

If, after reviewing your resume and / or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your score can / will be adjusted to more accurately reflect your abilities. Please follow all instructions carefully. Errors or omissions may affect your rating. Deliberate attempts to falsify information may be grounds for not selecting you.

To preview questions please click here .

Eligibility for employee benefits depends on your type of appointment and your tour of duty (work schedule). Generally, you must be hired on a permanent basis and have a regular full or part-time work schedule. For more information on potential benefits, go to: Federal Employee Benefits

Range for GS-05: $31,960 to $41,544 (incl. 16.51% locality pay)

Range for GS-06: $35,625 to $46,310 (incl. 16.51% locality pay)

For information regarding CTAP eligibility for displaced Federal employees click: Career Transition Assistance Programs

More than one selection may be made if another vacancy occurs within 90 days of the issuance of the certification of eligibles.

Persons with disabilities who require alternative means for communication of program information (Braille, large print, audiotape, etc) should contact: USDA's TARGET Center at 202-720-2600 (voice and TDD).

For information on filing a complaint of discrimination, click: Filing a Complaint

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