Program Support Assistant
Department of Defense - Falls Church, VA

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Time and Grade Eligibility: Applicants must meet eligibility requirements including time-in-grade (Merit Promotion procedures), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cutoff/closing date of the announcement.


Must be a U.S. Citizen.

Use the Print Preview for a complete copy of this announcement.

Application materials must be received by 11:59PM EST on the closing date.

Permanent Change of Station (PCS) costs ARE NOT authorized.

Announcement is open to All US Citizens and Merit Promotion Eligibles.

Position is drug tested and requires a Non-Critical Sen/Secret clearance.

Serve as Program Support Assistant in the Occupational Medical and Physical Fitness Section, Medical Fitness Office (MFO).

Perform a variety of medical administrative functions to include: resolution of case management inquiries; receipt and solicitation of medical correspondence; and coordinating with the Section Chief and the Medical Advisor in the preparation of official staff notifications related to medical matters.

Assist the Section Chief with the maintenance, surveillance, and analysis of Occupational Medical program issues within the Pentagon Force Protection Agency (PFPA).

Routinely communicate with physicians, case managers, and other allied health professional staff using sound, interpersonal skills while maintaining awareness of sensitive information.

Use computer software to update demographics and produce specific reports for management.

Maintain health records in accordance with existing laws, regulations, and instructions, ensuring all necessary forms and documents are present, accurate, and complete.

Perform a variety of receptionist, record keeping, and miscellaneous duties to support various medical programs to include, but not limited to: reception of visitors to the Medical and Fitness Office, answer phones, secure sensitive fax information, refer calls to appropriate staff or record messages, and manage office appointments.

The experience described in your resume will be evaluated and screened for the Office of Personnel Management's (OPMs) basic qualifications requirements.

See: and other competencies and specialized experience needed to perform the duties of the position as described in the MAJOR DUTIES and QUALIFICATIONS sections of this announcement by Monday, December 24, 2012 .
You must have one year Specialized Experience equivalent to the GS-06 (when applying for the GS-07) level in the Federal service (experience may have been gained in the private/military sector) giving the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position. Experience must be reflected in your resume.

You must have one year Specialized Experience equivalent to the GS-07 (when applying for the GS-08) level in the Federal service (experience may have been gained in the private/military sector) giving the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position. Experience must be reflected in your resume.

Specialized experience required for GS-07 position is:
Understand the nature and purpose of various programs, their relationship to each other, and the work methods and procedures involved in order to develop, coordinate, and monitor the programs and to identify problems and recommend solutions.

Experience working with established regulations, policies, principles, pertinent administrative regulations, and skills in applying fact-finding techniques to analyze and evaluation programs and results.

Specialized experience required for GS-08 position is:
Operate office automation and knowledge bases systems in complex organizations.

Effective use of the internet and other web-based technologies to perform information searches and to analyze data and information.

Possess a solid foundation of office administrative concepts and practices sufficient to recommend changes in administrative policies, devise and install procedures and office practices to eliminate duplication and increase efficiency.

Specifically you will be evaluated on the following competencies:

1. Knowledge of basic principles, concepts, and methodology of administrative duties.

2. Knowledge of Occupational Medical and Physical Fitness Programs.

3. Communicates effectively both orally and in writing.

Substitution of education may not be used in lieu of specialized experience for this grade level.

OVERTIME: Occasionally
TRAVEL: Occasionally
TELEWORK ELIGIBILITY: This position is telework eligible
(You must successfully pass a pre-employment drug test for this position. If you decline to take the drug test, it will be considered a declination for employment.)
SECURITY REQUIREMENTS: Non-Critical Sensitive/Secret

Other Notes:
Applicants selected from this announcement may be required to serve a one-year probationary period.
If selected for Federal employment, you will be required to complete a "Declaration of Federal Employment," (OF-306), prior to being appointed to determine your suitability for Federal employment and to authorize a background check.
This position is subject to the DoD Drug Free Workplace Program. The selectee must test negative for the presence of illegal drugs before placement in the position, and will be subject to random drug testing thereafter. If a determination of the use of illegal drugs is confirmed in this position or other testing designated positions in OSD or WHS, non-selection or disciplinary action, up to and including removal from Federal service, may result. All tentative selectees for this position will be required to undergo a urinalysis test to screen for illegal drug use prior to appointment and periodically thereafter.
This announcement may be used to fill additional vacancies with various security clearances during the next 90 days. This could result in a few or many vacancies being from this announcement.

How You Will Be Evaluated for Delegated Examining (Open to the Public):
We will review your résumé and supporting documents, to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and evaluate your relevant work experiences as it relates to fundamental competencies, identified in the Qualifications section above, required for this position. Based on the results of this evaluation, you will be placed in one of the following quality categories:

Best Qualified : This highest category will be used for those candidates who possess the type and quality of experience that substantially exceeds the minimum qualifications of the position, including any selective placement factors and/or appropriate quality ranking factor(s), as determined by the job analysis.
Highly Qualified: This higher category will be used for those candidates who possess the type and quality of experience that exceed the minimum qualifications of the position, as determined by the job analysis.
Qualified: This lowest category will be used for those candidates that meet the minimum qualifications of the position and are proficient in some, but not all, of the requirements of the position. Candidates may require extensive training and/or orientation in order to satisfactorily perform the duties of the position. .

Names of the candidates in the Highly-Qualified category will be sent first to the hiring manager for employment consideration. Applicants in other categories will be referred in accordance with category rating procedures.

Deliberate attempts to falsify your application information, such as copying portions of this job announcement into your resume, may result in being removed from consideration for this position.

Application of Veterans Preference: The Category Rating Method does not add veterans' preference points or apply the "rule of three," but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category, except when the position being filled is scientific or professional at the GS-9 grade level or higher. A selecting official may make selections from the highest quality category (Highly Qualified) provided no preference eligible in that category is passed over to select a non-preference eligible in that category unless the requirements of 5 U.S.C 3317(b) or 3318(b) are satisfied.
Veterans’ Preference: If you are entitled to veterans’ preference, you should indicate the type of veterans’ preference you are claiming on your résumé. Your veterans’ preference entitlement will be verified by the employing agency. If you are entitled to veterans’ preference and qualified for the position, your name will be placed above non-preference candidates on a list sent to the hiring manager for employment consideration. Qualified veterans' preference eligible with a service-connected disability of 10% or more will be listed at the top of the highest quality category depending on the position and grade level of the job. For information on entitlement see .
All Veterans: You are required to submit a DD Form 214, Military Discharge (Member Copy 4). Veterans claiming 10 Point Preference in addition to your DD 214, you are required to submit a completed SF-15 and, supporting documents outlined on the SF-15.

How You Will Be Evaluated for Merit Promotion:
Once the application process is complete, a review of your application will be made to ensure you meet the job requirements. To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. The numeric rating you receive is based on your responses to the questionnaire. The score is a measure of the degree to which your background matches the knowledge, skills and abilities required of this position. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, your score can and will be adjusted to more accurately reflect your abilities. Please follow all instructions carefully. Errors or omissions may affect your rating.

The Federal government offers a number of exceptional benefits to its employees. The following Web address is provided for your reference to explore the major benefits offered to most Federal employees:

Flexible Spending Accounts -
Health Insurance -
Leave -
Life Insurance -
Long Term Care Insurance -
Retirement Program -

ICTAP: Please visit this link to obtain requirements for applying as an ICTAP eligible applicant.
VETERANS’ PREFERENCE: Documentation intended to establish preference must be received by 11:59PM EST on Monday, December 24, 2012. Information on veterans’ preference and other veteran entitlements can be found in the VetInfo Guide
MILITARY SPOUSE PREFERENCE: f or or . SELECTIVE SERVICE: MALE APPLICANTS BORN AFTER 12/31/1959 must certify prior to job offer that they have registered with the Selective Service System, or are exempt from having to do so under Selective Service law.
NOTE: If you submit a resume but no questionnaire, you cannot be considered for the position. If you submit a questionnaire but no resume, you cannot be considered for the position. Your application will be appropriately documented and you will be removed from further competition against this announcement.
REGARDING INTERVIEWS: Interviews may be required for this position. Accommodations may be made to conduct telephonic interviews to preclude travel hardships for applicants.
NOTE: Declining to be interviewed or failure to report for a scheduled interview will be considered as a declination for further consideration for employment against this vacancy. In accordance with 5 CFR 2635.704, applications will not be accepted in a postage paid government envelope.
EEO Policy Statement:
Reasonable Accommodation Policy Statement: - 20 months ago - save job - block
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