Provides services that support the client filing management system, client data entry and reporting, and other support services for Program Manager. Participates in organizations performance and quality improvement efforts.
1. Coordinates the client filing activity and supports the filing of client paperwork for each supervisor and team. Works with the Training Specialist to ensure that all client files are properly managed and filed in accordance with HIPAA/COA rules and regulations (.50).
2. Works with the Data Support Specialist to provide support in the initializing and filing of new client files to ensure that files are prepared within the established program time frames (.30).
3. Works with the Program Manager on tasks as assigned that support the operations of the program (.20).
4. Works within the philosophy and guidelines of the Family Support Network and The Childrens Home, Inc.
5. Performs other duties as assigned.
***THESE ESSENTIAL JOB FUNCTIONS ARE NOT TO BE CONSTRUED AS A COMPLETE STATEMENT OF ALL DUTIES PERFORMED. EMPLOYEES WILL BE REQUIRED TO PERFORM OTHER JOB RELATED MARGINAL DUTIES AS REQUIRED.***
MINIMUM QUALIFICATION REQUIREMENTS:
Education & Experience:
High school degree or GED and three (3) years data entry or administrative experience in a professional office setting. Associates degree in Business Administration preferred.
Licenses & Certifications:
Must possess and maintain a valid Florida drivers license with no record of criminal driving offense of license suspension.
Must possess means of providing job related transportation and show proof of required insurance. Must be insurable under CHIs current auto insurance policy.
Must be able to work flexible hours.
Must successfully complete and maintain FDLE clearance, Federal background and state criminal background check and sexual predator screening.
COMPETENCIES & PROFESSIONAL DEVELOPMENT:
Annual Training Requirements:
The following training topics are required annually: Sexual Harassment, Blood-born Pathogens, Workplace Accident Prevention and Reporting, Confidentiality and Privacy Practices, Diversity/ Cultural Competency, Child Abuse and Neglect Mandated Reporter Statutes and Methods, Prevention of Violence in the Workplace, OSHA-related training, Crisis Prevention, and Program Goals.
Knowledge, Skills, Abilities & Competencies:
Knowledge of word-processing, spreadsheet, and related basic computer software, including MS Word, MS Excel, PowerPoint, Outlook, and program specific software.
Knowledge of effective office procedures and practices. Possess effective organizational skills.
Ability to communicate effectively, orally and in writing.
Ability to establish effective working relationships with clients, co-workers, supervisors and other individuals. Possess effective interpersonal skills.
Knowledge of agency's organizational structure, standard operating procedures, and policies.
On-going Training Requirements:
Training sufficient to maintain data base skills; program goals and contract specific training.
Supervision is provided as needed by the Data Support Specialist.
ESSENTIAL PHYSICAL SKILLS:
Ability to use a personal computer and related office equipment.
Ability to communicate verbally. Good hearing (with or without hearing device). Reasonable accommodation will be made for otherwise qualified individuals with a disability.
Ability to operate a motor vehicle.
Works indoors in an office environment. Occasional travel to other locations.
PRIMARY CLIENTS SERVED:
Program co-workers and other agency staff.
We make a strong commitment to find a "forever" family for the children in our care. Our S.E.A.R.C.H. (So Every Available Ready...