Provides programming support for business applications as assigned. All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives.
To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Must be 18 years of age or older upon employment.
Bachelor degree or experience equivalent to the completion of four (4) years of college coursework in computer science, management information systems, or a closely related field or equivalent work experience.
Must have at least four (4) to six (6) years RPG III, IV and ILE programming experience in an AS/400 environment;
Must have at least four (4) to six (6) years graphical programming experience in a Microsoft Windows or Internet/Intranet environment.
Strong SQL database and analytical abilities required.
Microsoft .Net Programming Experience a plus.
ASP.Net Programming Experience a plus.
Experience with report writer software desired, Showcase report writer preferred.
Previous experience working in a casino is preferred but not a
Must be able to demonstrate proficiency in Microsoft Windows and Microsoft Office.
Previous customer service experience required.
Previous experience providing IT support required.
Language Skills and Reasoning Ability:
Must possess excellent communication skills.
Must have the ability to write routine correspondence and to speak effectively to the public, employees, customers and vendors.
Must have the ability to deal effectively and interact well with the customers, vendors and employees.
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
Must be resourceful, utilizing all resources that are available to resolve issues.
Must be able to work independently.
Must demonstrate good judgment.
Must be a team player with strong interpersonal skills.
Physical Requirements and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted.
Must be able to stand, walk, and move through all areas of the casino.
Must be able to maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.