Programming Senior Subject Matter Expert
Amdocs - Richardson, TX

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Join Amdocs! Our customers are among the largest, most innovative communications companies in the world. As the market leader in customer experience systems innovation, we are always seeking top talent. Our passion for innovation, growth and providing an unmatched customer experience is sparked and sustained by hiring great people. With over 19,000 employees in more than 50 countries, we reward our employees with competitive compensation, excellent benefits, an attractive retirement plan and multiple avenues for professional and personal growth.

We look for people who are comfortable in a global, multi-cultural environment and regard change as positive aspect of their job. In addition to assessing the skills required for the specific role you have applied for, the interview process will also include opportunities for you to showcase your experience in areas such as: communications, business planning, collaboration, driving innovation, process management, client interaction and more. Grow your future with us! We are excited to talk with you about this opportunity and will contact you personally if you meet the requirements outlined for this role. Thank you and we look forward to reviewing your application.

Amdocs Inc. seeks to fill the position of Programming Senior Subject Matter Expert in Richardson, Texas to provide on-call support for production issues raised for Amdocs Enabler Rater application. Participate in frequent in-person meetings with IT clients and the company. Review issues and provide fast solutions in the Enabler Rater area. Investigate cross-application issues with other Amdocs and client teams to identify the correct root cause. Coordinate Amdocs Rater task prioritization for onsite and offshore teams and ensure timely code fixes are delivered to client production testing. Support major production software releases on a periodic basis. Provide regular application production status updates regarding the Amdocs Enabler Rater Application to the client and Amdocs Management. Follow proper processes and procedures for issue identification, fix, delivery, and merges in the next release. Develop Amdocs Enabler Rater application onsite for tools and utilities, using various programming languages and scripts to improve day-to-day timeliness, quality, and efficiency. Work closely with the conversion team and support conversion testing. Support Enabler Rater Testing Mocks, Performance LAB and Production testing.

Bachelor’s in Computer Science, Engineering or closely related field plus three years of experience in the position offered or three years of experience as a Senior Subject Matter Expert, Software Engineer, or closely related occupation. Demonstrated experience in: C, C++, Java; PL/SQL for Oracle; Oracle Performance Tuning; XML Programming; Design Patterns; Korn Shell, AWK, and PERL Scripting Languages; HP Mercury Quality Center; Microsoft Visual Studio; XML Spy; Microsoft Office; Windows XP/2000/Windows 7; UNIX; Oracle 10g; HP UNIX; HP Itanium; and PC.

Send resumes to Reference job title and job code: 008.

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Amdocs helps bring telecom companies and their customers together. The company is a leading supplier of customer experience software and...