The Programs Manager plays a central role in the development and management of the Capital Area Food Bank’s direct client distribution programs including Kids Cafe, Mobile Food Pantry, Fresh Food for Families (FFFF), Healthy Options Program for the Elderly (HOPE) and the Summer Food Service Program (SFSP).
The Programs Manager will play a key role in developing a comprehensive CAFB Programs strategy with measureable results and will oversee a team of Program Specialists and Program Coordinators to assure successful implementation of CAFB programs.
The Programs Manager works independently and collaboratively with CAFB staff to plan, manage, and implement overall program activities.
The Programs Manager is responsible for helping the Food Bank achieve its mission by meeting set goals for hunger relief and food distribution and must be able to exercise discretion and independent judgment in their work.
The Programs Manager will analyze CAFB programming to ensure strategic implementation and make recommendations on program modifications as needed.
The Programs Manager will prioritize building and expanding on CAFB’s children’s programs as well as refining CAFB’s mobile pantry program.
The Programs Manager plays a key role in building strategic relationships with existing CAFB program partners and identifying new strategic partnership opportunities.
This position requires a programmatic background and knowledge of federal feeding programs as well as excellent analytical, interpersonal, organizational, and communications skills.
Education, Experience, and Training
- Manage and supervise day-to-day activities of Programs staff.
- Develop and monitor approved Kids Cafe/SFSP/HOPE/FFFF/MFP sites throughout the CAFB service area in accordance with CAFB Programs Policy
- Analyze CAFB programming to ensure strategic implementation and make recommendations on program modifications as needed
- Build strategic relationships with existing CAFB program partners and identify new strategic partnership opportunities
- Orient new and current program partners on CAFB program policies and procedures
- Audit, review and update program files, licenses, inspections and permits as required by TDA
- Research community needs and identify gaps in service and areas in need of CAFB services
- Maintain weekly, monthly and annual reports to outline all programs activities and metrics
- Manage and coordinate programmatic meetings and communications
- Provide technical assistance to community-based organizations
- Develop program communication materials, proposals, and reports through collaborative writing and editing
- Keep abreast of developments in hunger relief programming
- Participate in CAFB Programs Team strategic planning activities
- Develop and disseminate programmatic and marketing materials
- Develop written and online tools for programmatic use including survey and evaluation instruments
- Serve as programmatic liaison to external partners, including representing CAFB at national, regional and local meetings
- Supervise all distribution programs staff and ensure proper training, supervision and annual reviews of distribution programs staff
- Develop and maintain annual strategic plans, policies, procedures, and strategic plans relating to CAFB distribution programs. Work with Senior Director of Programs to prepare, administer and manage annual budgets for Distribution Programs
- Monitor programs for compliance with Food Bank, USDA, IRS and Feeding America guidelines.
- Research CAFB service territory for gaps in service and program targeting
- Assist in the creation of reports as needed
- Participate in long- and short-term program development and planning
- Develop and effectively manage program timelines to ensure completion of program deliverables
- Monitor program activities to ensure quality and accuracy of CAFB programs
- Represent Food Bank in face-to-face meetings with existing and prospective Community Partners
- Perform other duties as assigned
Knowledge and Skills
- Bachelor's degree from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA): Public policy, Social Work, Business or related field required. Master’s degree preferred.
- 1-3 years of experience supervising
- Experience with program development and implementation.
- Experience working with volunteers and families of varying socio-economic backgrounds.
- Experience with food distribution programs.
- Knowledge with providing effective training, supervision and delegation of others.
- Ability to organize and manage multiple projects under aggressive timelines.
- Ability to manage time efficiently and to work independently with minimum supervision
- Knowledge of office applications including Microsoft Office, Excel, Email, and Internet Research.
- Excellent written and verbal communication skills.
- Good judgment and discretion; strong ethical character capable of handling confidential and financial information.
- Demonstrates the ability to work cooperatively and effectively with other Food Bank staff and volunteers in a collaborative environment.
- Ability to work with diverse individuals and groups on complex community issues.
- Ability to represent the Food Bank in a professional manner under a variety of conditions.
- Ability to successfully manage relationships with and provide excellent customer service to CAFB program partners, along with managing partner expectations and changing partner needs.
- Must be detail-oriented, focused on accuracy and able to meet deadlines.
- Knowledge of federal feeding programs (CACFP/SFSP) preferred.
- 21 months ago - save job