Project Coordinator
SolarCity - Cranbury, NJ

This job posting is no longer available on SolarCity. Find similar jobs: Project Coordinator jobs - SolarCity jobs

Operations

The role of the Project Coordinator is to populate & maintain the work schedules of our installation crews and keep jobs moving towards installation and inspection as quickly as possible. When scheduling events with customers, the PC communicates to the customer all relevant timelines, technical and process-oriented information & expectations. The role of the PC includes representing the interests & needs of regional staff to SolarCity headquarters while implementing HQ policy on scheduled workflow. We seek to provide an excellent customer experience and keep our warehouses busy. Our success as a company depends on the quality, helpfulness and speed of the Project Coordinator.
Responsibilities

Contact customers to schedule & confirm their installation
Maintain a populated crew schedule for at least three weeks out
Set and, at times, re-set expectations with the customer on the installation itself along with next steps in the project’s post-construction phase

Requirements

Minimum 2 years of experience in a customer support or scheduling role
Strong phone, written and verbal communication skills
Excellent follow up and problem solving skills
Strong computer skills
Ability to multi-task in a high-volume environment and is results oriented to deliver an outstanding customer experience.

SolarCity - 2 years ago - save job
Recommended Jobs
Project Coordinator
TE Connectivity - Eatontown, NJ
TE Connectivity - 3 days ago

Project Coordinator
The Creative Group - Princeton, NJ
Creative Group - 10 days ago

Project Coordinator
Gem Ambulance - Lakewood, NJ
Gem Ambulance - 24 days ago
About this company
52 reviews
SolarCity Delivers Better Energy SolarCity is a national leader in clean energy services. We make clean energy available to homeowners,...