Project Manager
HCL America Inc. - Redmond, WA

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Required Skills bull Creating and managing schedules bull Issue and risk management bull Handle escalations Basically know when and who to escalate to Must have a good technical background in Database designSQL It would be helpful to also understand Operational technical and analytical BI concepts and has previously worked on projects in this area bull Be able to understand complex data models Quick at picking up and understanding new models and applications bull Must be proficient writing and running SQL queries Building simple pivot reports bull Good troubleshooting skills Familiar with SQL Office products Net applications with Office General bull Good at working with multiple stakeholders with diverse backgrounds (technical and nontechnical) bull Ability to multi task and work in a fast paced environment bull Good at verbal and written communications bull Able to facilitate meetingsdiscussion with multiple stakeholders Responsibilities bull Respond to issues that are escalated from the Help Desk bull Work with Engineering and Operations on production issue resolution bull Respond to systemissues raised during ES stakeholders and users Program Management Tasks bull Collect content for SDLC Milestone reviews bull Schedule Milestone meetings bull Facilitate status review meetings bull Manage issues and Risk bull Manage Change Management process bull Collect and publish weekly project status reports Prepare for UAT o Write test scripts This should include business facing process scripts and backend SQL query scripts o Set up detail schedule o Review test scripts with stakeholders o Update and manage test scripts working with Field IT Help Manage UAT o Support kick off and training meetings o Attend triage calls (AmericasAsia) o Triage and assign issues raised in the triage Forward issues to the Report team and Engineering appropriately o Execute backend test scripts (nonField testing)
Dice - 2 years ago - save job - block
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About this company
5 reviews
HCL is short for IT. HCL Technologies is one of the top five-largest offshore IT service providers in India. It offers a variety of...