Project Manager
Research Now - San Francisco, CA

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Job Title: Project Manager I

Reports To: Associate Team Lead, Client Services

Location: San Francisco

Department: Market Research Client Services

Job Description

The role of Research Now’s Project Manager is to provide world-class client service through managing our client’s custom market research projects. Flexibility to work on multiple projects, a natural aptitude for organization, and deadline-driven deliverable creation are essential in this fast-paced environment.

Essential Duties and Responsibilities

Monitor day-to-day activities of the project team and ensure work is progressing as planned

Manage multiple concurrent projects to schedule and budget in a fast paced environment with minimal error

Maintain organization and timelines among the internal teams

Proactively communicate with internal and external clients regarding project milestones, potential hurdles, etc.

Check questionnaire prior to scripting for suitability and adapt to online format, check screening criteria against project specifications, logical routing checks, and demographic information

Annotate questionnaire with programming notes and brief survey programmer prior to set-up

Test online survey and coordinate any amendments with client and programmer

Coordinate questionnaire translation when necessary

Coordinate survey closure and data preparation with data processing. Deliver data/tabs to client

Effectively and efficiently plan and prioritize all deliverables and resources working across project(s) based on scope of work and project goals

Consistently manage client expectations, ensure delivery of the highest quality service, and solicit and act on client feedback

Personal qualities that are a must for the position include a proactive—do what it takes—outlook, excellent quantitative, spreadsheet, and data analysis skills, strong verbal and written communication skills, and a track record of achievement.


Bachelor’s degree or higher required


Minimum of 1-3 years of market research experience preferred

Skills & Knowledge

Must be an advanced user of a PC, the Internet, and the MS Office Suite, especially MS Excel

Experience with data analysis packages such as SPSS or ASCII while not required is a major plus.

Understanding of data delivery formats and experience of checking and verifying data, coding verbatims, checking tabulations, etc.

A strong technical aptitude while not required is a major plus

Foreign language skills a plus

About this company
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At Research Now, we have built our reputation on building relationships. Long lasting, mutually beneficial relationships. It is a philosophy...