Project Manager
SPS Commerce - Minneapolis, MN
Project Manager

Department: Integrated Implementation

Reports to: Delivery Manager

POSITION SUMMARY

The Project Manager will be a member of the Integrated Implementation team and will lead implementations team members to implement SPS Commerce services and products for Clients. Responsibilities include monitoring work flow amongst the team – including multiple functional areas to ensure project delivery and quality standards are met. Act as a point of contact and demonstrate comprehensive understanding of projects/products offered.

CORE COMPETENCIES
  • Customer focus and desire to work effectively across functions in a continuous improvement and dynamic environment.
  • Demonstrate initiative to identify what needs to be done and do it before being asked or required by the situation
  • Faith in one’s own ideas to be successful & take an independent position in the face of opposition
  • Flexible and able to support multiple tasks and projects simultaneously
  • Demonstrate comprehensive understanding of products and services offered
  • Regularly contributes and is consistently open to new ideas
  • Acts positively to incorporate performance improvement feedback
  • Consistent engagement of team members, demonstrating delivery excellence.
  • High attention to detail
  • High level of communication skills – both written and verbal.

POSITION RESPONSIBILITIES
  • Create and maintain project work schedules, track customer requirements and translate customer requests into project deliverables .
  • Consistent engagement of team members, demonstrating delivery excellence
  • Manage day to day project tasks for implementing SPS Commerce Products and Services from close of sale through handoff to customer support.
  • Act as information broker by directing communication to/from team and customers
  • Demonstrate proficiency in service delivery managing multiple projects
  • Coordinate other functional interaction to support implementations of projects
  • Monitor work-flow requirements to meet timelines and quality expectations
  • Ensure quality standards and metrics are being consistently applied in the implementation of projects
  • Demonstrate the ability to proactively prioritize needs and effectively manage resources
  • Perform other projects and responsibilities, as assigned.
  • Be an advocate for positive change and improvement within the organization by identifying and communicating the compelling needs for change/improvement

EXPERIENCE AND SKILLS REQUIRED
  • 4-year bachelor’s degree required.
  • 3+ years project management experience required.
  • Demonstrated understanding of processes and/or services to contribute to issue identification and idea generation/evaluation.
  • Strong problem solving & analytic ability
  • Quality focused; detail oriented; ability to prioritize and multi task
  • Proven ability to handle multiple projects
  • Computer proficiency in Microsoft office suite
  • Excellent organizational skills and written/oral communication skills.
  • Experience developing processes and managing projects in a technology based service organization desired.
  • Demonstrated ability to lead teams and achieve goals without direct authority over personnel.
  • Demonstrated ability to work with minimal supervision while taking initiative and setting priorities in a demanding, fast-paced environment.

SPS Commerce - 14 months ago - save job - block
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About this company
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SPS Commerce perfects the power of retail trading partner relationships with the industry's most broadly adopted, enterprise retail cloud...