Project Researcher
Harris Interactive - Rochester, NY

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Harris Interactive is one of the world's leading custom and syndicated market research firms, leveraging research, technology, and business acumen to transform relevant insight into actionable foresight. Known widely for the Harris Poll® and for pioneering innovative research methodologies, Harris offers proprietary solutions in the areas of market and customer insight, corporate brand and reputation strategy, and marketing, advertising, public relations and communications research. Harris possesses expertise in a wide range of industries including health care, technology, public affairs, energy, telecommunications, financial services, insurance, media, retail, restaurant, and consumer package goods. Additionally, Harris has a portfolio of syndicated offerings that complement our custom solutions while maximizing our client’s research investment. Serving clients in more than 215 countries and territories through our North American and European offices and a network of global partners, Harris specializes in delivering research solutions that help us - and our clients - stay ahead of what's next. For more information, please visit www.harrisinteractive.com/careers

Responsibilities:

Overview/Purpose of Position

A Project Researcher manages the dynamic project fulfillment process for moderate to complex market research studies, including fielding, data collection and review, report preparation, analysis and client communications. Monitoring job quality and scope changes, as well as overseeing the execution of the research process across Operations and Research, are key components of this position.

Responsibilities

Employee may be responsible for one or more of the following on any given project:

Client Development (pre-win)
  • Consult with internal team on the feasibility of operational design and timeline for moderate to complex projects, contribute ideas for research solutions to business problem
  • Write first draft sections of basic proposals with guidance
  • Assist with proposal preparation: research subject matter, background info, etc
  • Develop final draft of costing summary for basic proposals

Design
  • Act as operational resource regarding design and execution through duration of moderate to complex projects
  • Manage end-to-end project schedule
  • Outline implementation of project plan for basic study with minimal oversight
  • Manage the project and project quality through fielding, including coordinating operational meetings (start-up, PIM, JEM, etc), maintenance of project files, etc.
  • Write basic survey from outline with moderate oversight

Sample/ Survey Programming
  • Review survey instrument; prepare survey for programming & test for field readiness
  • Review & prepare client sample for sampling
  • Contribute to sample design discussions with both research & operations

Field/ Data Processing
  • Actively troubleshoot project fielding issues, identify and implement solutions with oversight
  • Act as a client contact through project fielding, responding to simple requests and actions
  • Prepare field progress reports, deliver to client as appropriate
  • Manage client expectations related to schedule/timeline with moderate oversight on complex studies; minimal oversight on basic studies
  • Develop banner tabs
  • Review deliverable specifications and verify quality of deliverables, including tab reports

Analysis/Reporting
  • Develop analytic plan for basic studies with substantial oversight
  • Perform basic analysis
  • Prepare & populate report template
  • Develop report outline with moderate oversight
  • Write detailed findings, begin to formulate conclusions and implications
  • Participate in client presentations

Required Skills:

Qualifications
  • Bachelors degree preferred
  • 2+ years of research/project management experience
  • Familiar with multivariate analysis
  • Detail orientated and ability to multi-task
  • Demonstrated verbal, written, and interpersonal communication skills
  • Proficiency in MS Word, Excel and PowerPoint
  • Ability to work independently, self-directed, strong work ethic and adherence to deadlines
  • Ability to manage multiple projects simultaneously
  • Demonstrated effective client management (internal or external) skills

Harris Interactive - 22 months ago - save job - copy to clipboard
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Harris Interactive has a high opinion of polling data. The company is a leading market research and opinion polling firm best known for its...