Project Specialist (IT Project Management)
TSYS - Tempe, AZ

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Consults with customers/users and potential customers in establishing and planning for systems requirements and in converting to use of company products. Analyzes business needs and make recommendations taking into consideration long and short-term business objectives. Turns various products over to development staff. Installs and coordinates the introduction of company products at customer sites. May manage multiple projects. May identify possible adverse financial effects and/or legal ramifications.


Works independently and is the primary escalation point of contact with the client while the client is in the Conversion/Deconversion/Startup process. Performs a variation of activities from coordinating/executing data mapping/verification, user client acceptance testing, conversion mock testing, issue/problem resolution, implementation, notification, and post implementation support. Acts as consultant for options selection/management. Overcomes language and terminology differences and establishes rapport and confidence with the client/partner, organizations, vendors and internal TSYS departments. Manages complex and/or multiple projects. Analyzes and defines data (i.e data mapping, product features, statements, cards, interfaces). Facilitates major impact meetings. May supervise people. Serves as a department level resource. Has highest level of accountability/responsibility.


Highly Preferred Experience and Skills:
IT project management experience working with SDLC (software development life cycle) teams

PMP Certified

MS/Project, Excel, WORD

PMO Experience

Organization & Planning

Effective Communication and Follow-Through


Four year college degree and 6 or more years professional experience


8 or more years professional experience is required. Appropriate TSYS experience is preferred.



  • Employs the proper situational leadership style
  • Provides employee performance feedback
  • Develops relationships based on trust, sensitivity, respect
  • Emphasizes the development of others
  • Develops teams, fosters team values and practices

  • Flexible; adjusts to change
  • Accepts supervision/guidance
  • Complies with company standards
  • Performs well in critical situations

  • Communicates with all levels of management
  • Listens well/utilizes information
  • Develops rapport with customers
  • Contributes/shares ideas and information
  • Displays professionalism both in conduct and dress

  • Delegates effectively
  • Exhibits leadership skills
  • Coach and develop people

  • Stays current and expands technical expertise
  • Manages time and priorities
  • Multitask oriented
  • Attends to detail/follow through
Skills and Competencies

  • Ability to think logically
  • Complex report writing skills
  • Excellent oral and written communication skills
  • Proficient in PC business applications
  • Excellent current industry knowledge
  • Strong knowledge of job related systems
  • Excellent presentation skills
  • Advanced project management skills
  • Advanced problem solving skills
Decision Making

  • High level of accountability
  • Recognizes and assesses problems
  • Demonstrates creative problem solving skills
  • Expanded awareness of system impacts
Working Conditions

  • Normal office environment

Business Systems

Primary Location



TSYS Acquiring Solutions, L.L.C.



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44 million times each day, the people of TSYS® improve lives and businesses across the world by processing a payment. We make it...