Project Specialist
ALMAC Clinical Services - Souderton, PA

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The Project Specialist, Clinical Project Services is the immediate customer support mechanism for supporting clinical study sites participating in clinical trials utilizing IVRS technology for centralized subject enrollment, randomization, and drug inventory management.

Responsibilities include, but are not limited to:
Perform data verification as needed

Demonstrate knowledge of assigned study protocols and IVRS specifications

Report all study specific, site, inventory and sponsor related problems or issues to project team manager promptly and accurately

Direct site support and escalate IVRS problem solving support to clinical study site staff

Enter data and maintain clinical study site information in the project specific IVRS databases

Provide IVRS site user training to clinical study site staff

Document IVRS database changes

Complete clinical study site drug ordering

Complete ALMAC phone logs via internal tracking system for clinical study site staff telephone calls

Notify appropriate internal employees of IVR system availability issues

Ensure accurate and timely delivery of project reports access to project sponsor

Assist in the development and maintenance of internal IVRS Study User Manuals

Prepare and send IVRS Site User Manuals

High School Diploma; Associate or Bachelor’s Degree preferred but not required

CRO or Pharmaceutical Industry preferred but not required

Strong communication skills (written and verbal)

Strong customer service skills

Ability to operate in project team environment

Basic knowledge of Microsoft Office products

Normal Business Hours based on a nine hour workday; availability to provide coverage beyond regular business hours during the week.

ALMAC Clinical Services - 23 months ago - save job - block
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