: Under general direction of the Project Training Manager for implementation of the electronic health record system, provides professional-level training to users of the electronic health record system. Collaboratively designs, delivers and evaluates training program curricula. Consults on and facilitates assessments of employee skills related to electronic records technology, business operations, and clinical management, among other functions. Assesses and advises on various aspects of project implementation related to technology training and process workflow.
: Bachelor's degree in computer science, education, business or related field is required. A master’s degree is strongly preferred.
Technical knowledge and analytical ability to incorporate instructional technology effectively into educational programming, including self-instructional and computer-based training programs.
The professional level of knowledge of the development, design requirements, administration, implementation and evaluation of adult educational programming related to technology implementation.
Demonstrated aptitude in the abilities required for systems and workflow analysis, as evidenced by successful completion of the vendor-provided screening test and certification process, the ability to function and communicate effectively as a member of a project team, and the interpersonal skills to elicit and convey details of business and clinical operations and workflow processes to assure the optimal adoption and utilization of the electronic health record system.
Strategic thinking to influence the planning and forecasting of the organization’s technology training needs.
Superior platform skills for effective training delivery.
Demonstrated ability to design and effectively write documentation for technologically based and other workshop training experiences.
Experience in working with electronic health record systems.
Experience working in a health care setting and knowledge of the roles, processes and desired outcomes pertaining to healthcare delivery and clinical practice.
At least three years of current, relevant experience in training and education consultation, preferably in a mid-to-large sized healthcare organization. Experience-based knowledge of advanced instructional theory and techniques; hands-on microcomputer use; and design and development of education materials is desirable.
Experience in formal process improvement methodologies (e.g., Lean, Six Sigma, TQM, PDCA) desired..