Property Case Manager
G4S Compliance & Investigations - Raleigh, NC

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G4S Compliance & Investigations, the leader in global fraud investigation, has a current opening for a Property Case Manager in our Raleigh, NC office. JOB DESCRIPTION: Works in conjunction with the Client to review property claims, assign investigations and provide guidance to Field Adjusters, examine completed estimates and review field claim handling procedures. Ensures compliance with all Client service level agreements during the investigation of property insurance claims and other property services. Serves as the professional liaison between clients and the Field Adjusters during the conduct of field property claims investigations and other property services. Responsible for auditing Field Adjuster invoices to ensure proper billing according to provider contracts/fee agreements, ensures accurate client billing. Responsible for the servicing of clients, the accuracy of the final estimate and other work product. Must utilize discretion and independent judgment to resolve professional disputes with clients and/or Field Adjusters.
Job Requirements: NC Adjusters License Xactimate estimating experience AIC/CPCU/INS or other industry designations Strong knowledge of computers, including but not limited to Microsoft Office Suite, Outlook and Adobe. Excellent Customer service skills A Bachelor's degree and a minimum of 5 years of related experience preferred. Additional experience may be substituted for formal education with a minimum of 2 years of demonstrated field experience conducting property insurance claims investigations Ability to remain highly productive in a changing environment, strong attention to detail, organizational skills, and the capability to maintain a high level of professionalism Communicate effectively and professionally; oral and written Follow written and verbal instructions Ability to type 30-40 words per minute G4S Compliance & Investigations offers a comprehensive compensation and benefits package that includes medical, dental, vision, life, long-term and short-term disability, and a matching 401k plan. Interested candidates meeting the above requirements for this position should forward their resume to For more information on G4S Compliance & Investigations, please visit our website at

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G4S is the leading global integrated security company specialising in the provision of security products, services and solutions. The group...