Property Manager
Sherman Associates Support Services - Saint Paul, MN

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Job Descriptions:
The primary responsibility is to manage the daily operations of the site in order to provide a fiscally sound, well-maintained and socially healthy apartment community. The Property Manager provides leadership and guidance to the property staff. Collaborates with Commercial Property Management to meet the needs of commercial tenants.



Ensures compliance with state, federal and local laws relating to fair housing, HUD Section 8, Section 42, property management and leasing.

Complies with all city and company monthly reporting requirements.

Stays abreast of any changes in fair housing and affordable housing policies.


Develops and maintains effective, professional relationship with residents, the community and owners.

Maintains customer service and excellent relations with residents, resident cooperatives, outside agencies and organizations.

Walks property at regular intervals to ensure resident property rules are being followed and that the property is clean and orderly and in good maintenance condition

Confers with maintenance technician concerning deferred maintenance, the operational budget, staff problems and overall maintenance related issues.

Supervises, directs, trains and evaluates staff. Prepares yearly employee reviews

Directs assistant manager in collections.


Meets Company benchmarks for occupancy, rent collections and timely compliance paperwork.

Operates property within budgeted income and expense guidelines.

Obtains bids and supervises capital or contract service.

Assists or prepares annual budget for the property.

Reviews and codes all invoices for payment.

Tracks and evaluates utility costs.

Prints monthly reports concerning lease expiration dates and calculates rent increases.

Enters all data into Real Page.

Property Management

Maintains accurate waiting list. Selects and screens new residents. Reports to regional manager and/or vice president of property management prior to hiring, terminating or making wage or position adjustments of on-site personnel. Authorizes staff payroll.

Works on the last day and first day of each month until responsibilities completed.

Leases apartments; implements and maintains effective advertising and marketing plan.

Obtains bids and supervises capital or contract service.

Meets all corporate designated deadlines.

Implements staff, program and/or site improvements contained in budget and OPM.

Supervises and purchases janitorial, maintenance and office supplies.

Collaborates with Maintenance and Commercial teams to meet the overall physical and occupancy requirements of the property.

Keeps regional manager informed at all times in the areas of:
Status of vacancies/projected occupancy.

Cash flow situation.

Exceeding budgeted expenses.

Any legal actions.

Performance of on-site staff.

Property conditions that could necessitate action by the owner.

Potential property liabilities or hazards.

Implements comprehensive marketing strategy to meet predetermined vacancy standards.

Shows apartments.

Prepares monthly newsletter for entire complex.

Plans and coordinates resident activities.

Plans and coordinates model apartments.

Holds regular Crime Watch meetings.

Required Experience:

Associate's Degree

4-6 years of experience in real estate or property management.

2-3 year of experience in leasing and staff supervision.

CRM or other certifications desired

Strong financial management background

Knowledge of government subsidy programs.

Pass criminal background check

Strong knowledge of Microsoft Office Suite, Outlook and Excel.

Clean driving record, Driver's license and reliable transportation


Strong marketing and leasing skills.

Strong motivational skills.

Ability to self-direct.

Ability to manage multiple projects or tasks.

Proficient office skills.

Willingness to learn.

Willingness to coordinate resident activities.

Excellent communication and organizational skills.

Excellent collection skills.

Proficient on the computer.

Demonstrates a clear understanding and consistent use of Real Page software and EZ Labor.

Excellent accounting skills.

Typing speed of 40 to 50 wpm.

Excellent verbal, written and communication skills.

Basic understanding of Affordable Housing Program.

Basic knowledge of apartment maintenance and construction.

Commitment to the property performance.


Occasional lifting up to 25 pounds

Ability to sit for up to 8 hours at a time.

Ability to type.

Walking and stair climbing throughout the day.

Smoke free work environment.

Quiet to moderate noise level.

Frequently work over 40 hours per week.

Showing of apartments or walking property in adverse weather conditions.

Keyword: Property Management, Affordable Housing, Occupancy, Section 42, Section 8, HUD, Multifamily
From: Sherman Associates Support Services