Provider Solution Center Specialist
Winter Haven Hospital 65 reviews - Winter Haven, FL

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Job Summary:

Responsibilities include being the primary point of support for all users of the Practice Management (PM) and Electronic Health Records (EHR) enterprise applications, HIE and complementary applications (i.e., mobile access, billing, EDI, HL7 interfaces, etc) providing first level phone and email support; including, but not limited to prioritizing, documenting, resolving and following up on technical and operational assistance requests. Problem resolution will involve the use of request tracking tools, as well as collaboration with other team members. The PSC Specialist position is required to participate in an on-call support schedule.

Knowledge and Skills Required:

Associate degree and two years experience as a practice administrator, or in an EPM-EHR support role, including but not limited to HL7 coding, database creation and report generation, practice management and/or EHR applications; or, equivalent combination of education and experience as specified above

Licensure, Certification, and/or Registration Required:

PM-EHR certification is required, courses must be completed within one year from date of hire; and, successful completion of the certification exam must be achieved within 3 months thereafter

Physical Demands for Essential Functions of the Job:

Ability to lift 15 lbs.

Sitting for long periods of time

About this company
65 reviews
Winter Haven Hospital established in 1926 serves as the major medical center for east Polk County and the highway 27/Ridge Corridor. The...