Public Information Officer
United Nations 232 reviews - New York, NY

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This position is located in the NGO Relations Cluster of the Outreach Division, in the Department of Public Information (DPI) .


Within delegated authority, the Public Information Officer is responsible for the following duties:

Responsible for planning and developing the regular DPI/NGO briefing programme, including identifying appropriate speakers and UN themes and overseeing logistical arrangements; Designs and organizes two one-day Communications Workshops for NGOs aimed at building multi-media skills; Manages the NGO Relations and Conference web site, including drafting content and overseeing updating of material; Participates in the planning process for the annual DPI/NGO Conference, with specific responsibility for developing and coordinating with conference partners a media strategy and action plan and producing information materials; Acts as liaison with NGO partners and UN agencies on media issues; Initiates and maintains professional relationships with key representatives in the NGO community, with a view to strengthening partnerships and cooperation in the field of advocacy and public information between the UN and NGOs; Represents the Cluster, as required, in meetings and conferences pertaining to outreach to the NGO community and civil society; Where appropriate, works with departments, funds agencies and civil society to develop ways to enlist NGOs in implementing campaigns and incorporate messages and themes in relevant events and products; Provides substantive advice to managers and senior officials on issues that affect NGOs and civil society; Drafts input for statements and reports relating to the UN/NGO relationship; Evaluates results and impact of NGO Relations outreach activities; Assists the Chief in managing the Cluster.


PROFESSIONALISM: Knowledge of different aspects of public information, media (including social media) and communications; Knowledge of key United Nations themes and priorities and centres of responsibility within the UN system; Familiarity with the role of NGOs and civil society and their interaction with the United Nations; Ability to cultivate productive relationships with both internal and external actors; Ability to diplomatically handle sensitive situations with target audiences; Ability to produce a variety of written communications products in a clear, concise style. Ability to deliver oral presentations to various audiences. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

CLIENT ORIENTATION: Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside clients' environment to keep informed and anticipate problems; meets timeline for delivery of products and services to clients.


Advanced university degree (Master’s degree or equivalent) in communication, journalism, international relations, or related field. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

A minimum of seven years of progressively responsible experience in public information, journalism, international relations, or related area. Experience working with NGOs and civil society in an international setting is required. Experience planning and organizing events and/or conferences, preferably in the UN, is desired.


Fluency in English (both oral and written) is required; knowledge of French is desirable. Knowledge of another UN official language is an advantage.

Assessment Method

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

United Nations Considerations

The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.

No Fee

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232 reviews
The United Nations is an international organization founded in 1945 after the Second World War by 51 countries committed to maintaining...