Public Safety Dispatcher
City of Sterling - Sterling, CO

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Performs a variety of duties involved in the operation of the emergency services systems and various communication devices to receive, route, relay and dispatch calls for emergency and non-emergency law enforcement, ambulance, fire, and other services.

Essential functions:

  • Maintain accurate log of incoming services requests and action taken; enter, update, and retrieve information from the Computer Aided Dispatch (CAD) system;
  • Maintains communications and monitors the status of mobile units for the arrival at dispatched location, ascertains seriousness and exact circumstances of the police emergency, notifies police patrol supervisor as warranted, and dispatches requested information or additional assistance as needed;
  • Diverts units from normal patrol areas, response areas or assigned locations when necessary to maintain continuous coverage within all sectors
  • Receives, reports, and records pertinent information;
  • Performs computer clearances and information searches for law enforcement officers; utilizing computer systems including National Crime Information System (NCIC), the Colorado Crime Information System (CCIC); City of Sterling and Logan County court files.
  • Work is performed under extremely stressful conditions and/or frequent interruptions;
  • Work is performed in an enclosed environment with multi-dispatch stations requiring close communication with co-workers and limited privacy;

  • Knowledge, Skills, and Abilities:

    EDUCATION, EXPERIENCE AND TRAINING Six (6) months experience in clerical or public contact work; keyboarding skills sufficient to perform position duties
    Special Requirements :
    • Possession of the appropriate CO operator’s license for the type of City owned vehicle which the employee may operate in the scope of employment.
    • Must pass Police background check prior to employment;
    • Obtain Emergency Medical Dispatch certification within one (1) year of appointment
    • Maintain certification in CPR, first aid, and Emergency Medical Dispatch;
    • Obtain and maintain CCIC/NCIC clearance

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