We have a vacancy for a Publications Assistant in our Cambridge, UK office to join the PLOS Biology journal Publishing Services team.
Key tasks include providing a professional service to authors and reviewers, assisting them with the submission system and supporting the professional editors working for the journal. Applicants should have good IT skills and experience with online systems or databases would be an advantage.
The ideal candidate will be a confident and highly organized self-starter with first class communication and problem solving skills. Previous experience working in a fast paced environment is valuable. The successful candidate will be a team player, organized and conscientious with good attention to detail and the ability to manage their own workload and meet competing deadlines. An interest in science, science publishing and/or open access is advantageous.
Qualifications and Experience:
- Operating our online peer-review software to facilitate the peer review process for the journal
- Assisting authors, reviewers, and academic editors by answering queries by email and phone
- Supporting the in-house Editors, Editorial and Publications Managers in their tasks
- Fielding questions from scientists, members of the public and the press about the journal
- Liaising with authors to ready manuscripts for acceptance and production by the journal
- Engaging with press processes and social media
- Assisting with the gathering of statistical data for the journals (as required)
- Maintaining and uploading journal operation processes workflows as directed
- Troubleshooting routine manuscript issues, providing input on manuscript discussions and escalating issues when appropriate
- Undertaking special projects as directed by your line manager
- A university degree or equivalent
- Excellent communication skills (written and verbal)
- Organizational skills (especially the ability to prioritize, meet deadlines and multitask)
- Technical proficiencies (knowledge of Excel, Word, file types and file conversions)
- Excellent attention to detail
- An interest, and preferably experience, in STM or academic publishing