Publisher Account Manager
YuMe - Redwood City, CA

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YuMe is the software infrastructure provider powering digital video and the next generation of television with its operating system for TV 2.0. Its video advertising technology and services seamlessly connect advertisers, app developers, content distributors, consumer electronics manufacturers, and publishers across the globe. YuMe's patent-pending Relevance Engine powers its premium in-stream video ad network, the YuMe Connected Audience Network, and its industry-leading advertising management solutions, ACE for Publishers and ACE for Advertisers. The YuMe Relevance Engine matches the right ad to the right audience on whatever screen they are viewing—PC, mobile, or connected TV.

Summary Description:
YuMe is looking for a seasoned publisher account manager, based in the Bay Area, who has had 4+ years of account management, partner management, or client services experience. This person has relevant industry experience, is resourceful and is comfortable managing and growing a dedicated list of accounts. An account manager is a role that leads partner relationships and is the single point of contact for partners. The account manager is also responsible for partner success and driving incremental value by managing cross selling and up selling of YuMe products.
This role drives ongoing cross-functional collaboration working closely with business development, operations, engineering, finance, product marketing, and product management.
If you have a passion for online advertising, are seeking an opportunity to work with one ofthe most innovative technologies on the market, and don’t mind working with a fun and dedicated group of people, this job is for you.
We are currently seeking an account manager who has a proven ability to understand, thrive, and deliver exceptional results on behalf of our partners who use our technology solutions.

Key Responsibilities:
Managing a portfolio of partnerships

Team with BD account lead to more actively support account growth

Serve as the main point of contact on all business-related questions for both internal and external audiences

Proactively communicate with publishers to ensure they are satisfied with YuMe, announce YuMe news and updates, and gather general feedback

Provide reporting training for new publishers

Working with publishers set expectations on inventory needs based on advertising demand

Reviews daily delivery reports to monitor and respond to unexpected inventory fluctuations

Utilizing SalesForce to ensure all publisher information is updated and accurate

Scheduling bi-weekly calls, meetings, and quarterly business reviews with key publishers

Consistent cross-functional collaboration between business development, finance, engineering, product management, legal, and operations

Basic Skills/Requirements:
A proven track record of launching and managing distribution relationships

Strong account management and collaboration skills

Online media/Internet/ expertise required or knowledge of online advertising industry

Strong cross-functional skills, including ability to motivate and influence immediate team members and non-reporting groups to meet business objectives

Ability to think creatively and provide vision and areas of expansion for the partner business.

Strong communication (written, verbal, presentation) skills

Strong quantitative and analytical skills. Superior problem-solving capability.

Ability to thrive in fast-paced, rapidly evolving environment.

Excellent process management and attention to detail.

Energetic, enthusiastic team player.

Passion for customer satisfaction. Strong customer commitment.

Preferred Skills/Requirements:
Experience in building relationships within fast moving companies

Experience in setting account management strategies and initiatives

Experience in the online advertising industry

Experience using SalesForce applications

Advanced knowledge of Excel (pivot table usage) and PowerPoint

Experience and Education:
4+ years of relevant industry experience, including experience in partner account management or client services.

Direct experience in online advertising a plus (specifically video or mobile)

BA/BS required

YuMe - 22 months ago - save job - copy to clipboard