QA Analyst
Etsy - Brooklyn, NY

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Etsy is seeking a QA Analyst to join our Product Quality team. She/He will be responsible for testing the products to the highest standard. You will be responsible for contributing in the testing of designs and implementation of products/features that will be released to our members. You will craft, execute, and document test plans and test cases for features being released to the various facets of Etsy.

About the Product Quality team

The Product Quality team maintains high level of quality for features we release to Etsy.com and mobile platforms (e.g. iOS, Android). The Product Quality team works with engineering teams to identify usability problems and bugs in functionality during the development cycles.

With this responsibility we manage the consistency of features/products prior to launch and how engineers manage any inconsistencies that are found post launch.

Another goal of the Product Quality team is to have clear communication between our Support team and Engineering team, and prioritize attention to bugs that are having an impact on our members.

Product Development and Engineering at Etsy is organized around the Continuous Deployment methodology. The Product Quality team builds confidence around prominent feature releases through manual, human testing, while relying on automated testing to enable the rapid pace of bug fixes and code deployment.

"How does Etsy manage development and operations?"
http://codeascraft.etsy.com/2011/02/04/how-does-etsy-manage-development-and-operations/

About the QA Analyst position

Our Product QA Analyst position supports several teams on Etsy including Support, Engineering and Teams. You will need to be fast paced and able to multi task. You may have to test a new feature one day then switch to reviewing a current bug to help our engineers review what our members are experiencing. In some cases you may help to provide insight to how features work on Etsy to other teams as you will have in-depth knowledge from your detailed testing. You will not only help organize and execute some of our testing, but also serve as a resource of information for various products. For the Product Quality team our end results is giving our members the best experience they can have on Etsy.

About You

Create and execute manual test plans, and have a particular knack for getting at difficult edge cases.

Clearly document software defects, both by writing test cases and be demonstrating in person to an engineer.

Agree that all bug trackers suck, but have an opinion about why the one you use is best.

Are pragmatic about the trade offs between zero-defect perfection and shipping software.

Experience with automated testing tools (Selenium, Jenkins, PHPUnit)

Lean on automation tools to repeat common and tedious test plans.

Have worked in teams using Agile-like methodologies.

Have worked directly with Engineers and, heck... you probably even know a few by name!

Value the opportunity to make a difference for over 800,000 sellers in Etsy's marketplace.

Can develop and specify standards, methods, and procedures for measuring product quality and determining release readiness.

Eager to work across multiple teams and support multiple features.

Have an understanding of where automated testing may not provide engineers with feedback to make features great for our members.

Extra credit:
You are an experienced Etsy community member

You have experience teaching or training

You are knowledgeable about Etsy: site policies, do’s and don’ts, know our terms and our community

About Etsy
Etsy is the world's most vibrant handmade marketplace. Our mission is to enable people all over the world to make a living making things. We value the relationship among makers and buyers and celebrate individual creativity in design and craftsmanship. Etsy connects unique people, stories, and products in a playful and meaningful way. The growing Etsy community includes 19 million members in over 150 countries and in 2011 they sold over $500 million of goods. We operate transparently and you can check in to see how the Etsy community is doing in our monthly weather reports here: http://www.etsy.com/blog/news/tags/weather-report/.

Working at Etsy is like this http://www.avc.com/a_vc/2010/09/the-office-matters.html and this http://www.officesnapshots.com/2010/10/11/etsy-offices/ . We're empowered and expected to be ourselves, share our ideas and figure out what we can each do to keep Etsy evolving. You'll get to work with some of the brightest, most creative people you've ever met---but you'll also be challenged to be one of those people. We enjoy full company-paid benefits (including family and domestic partner benefits), humane working hours, couches, quiet spaces, dogs, handmade desks and homemade lunch twice a week.

What’s Next
As you’ve probably guessed, Etsy is a place that values individuality and variety. We don’t want you to be like everyone else, we don’t even want you to be like us—we want you to be like you! So if you're interested in joining the team at Etsy, write to us in your own human voice and tell us what inspires you about Etsy and why you think you are perfect for our team when you send your resume. If you have a presence on the web that we can easily access (blog, twitter, Facebook, rap sheet), contribute to an open source project, write a blog, or practice another craft, that means something to us, and we would love to hear about it when you write!

Etsy - 21 months ago - save job - block
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Etsy is a marketplace, but it's also a community made up of many different individuals with many different lives and points of view. I...