QA Analyst
Jack Henry and Associates, Inc. - Birmingham, AL

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Under moderate supervision, certifies and assures quality of new and existing products by executing test plans and scripts to verify that new or modified software programs function according to user requirements and conform to established guidelines. Communicates and coordinates results with impacted departments and tracks statistical information.

  • Executes and creates test plans and clear, concise test scripts for new products or enhancements to existing products. Defines moderate level scenarios and variations in data to adequately perform testing. *
  • Schedules and performs appropriate testing; submits errors and issues to development for correction, and retests once errors have been corrected following established procedures. Reports test results and status as appropriate. Tracks defects and causal analysis to closure. *
  • Reviews and provides feedback on requirements, design, and scope documents. *
  • Interacts with Subject Matter Experts (SMEs) and development teams to identify and refine test requirements. *
  • Coordinates and performs basic testing projects from initiation through delivery. Ensures that testing projects are completed on schedule. *
  • May submit test plans and test reports for review and feedback. *
  • May create and maintain test libraries, databases, and test environments. *
  • May assist with any software changes for documentation update or correction. *
  • May serve as liaison between technical and non-technical departments to ensure that all targets and requirements are met. *
  • May assist with alpha and beta testing; may prepare enhancement test plans used at beta site. *
  • May assist with education and training with regard to software enhancements and conveying corrections to other employees.

  • High school diploma or equivalent required. Associate’s or Bachelor’s degree preferred. *
  • Minimum of 18 months to three years of experience in quality assurance, software testing, or a related field; or *
  • An equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.

  • Developing professional expertise. Works on non-complex to moderately complex projects. Exercises judgment within defined procedures and practices. *
  • General knowledge of software development lifecycle. *
  • General knowledge of software testing lifecycles. *
  • General understanding of test design and testing methodologies. *
  • Able to perform the software quality certification function with accuracy and timeliness. *
  • Able to review system and functional requirements and extract information to use in preparing test plans and scripts. *
  • Able to meet aggressive deadlines and handle multiple projects. *
  • Able to use independent judgment to plan, prioritize and organize a diversified workload. *
  • Able to define moderate to complex test cases and scenarios.

  • Typical office setting with environmentally controlled conditions. *
  • Able to work extended hours as business needs dictate. *
  • Occasional overnight travel may be required.


In performance of their respective responsibilities, all employees of Jack Henry and Associates are expected to: *
  • Complete quality work within deadlines. *
  • Interact professionally with other employees, customers and suppliers. *
  • Work effectively as a team contributor on all assignments. *
  • Communicate and coordinate work efforts with other employees, customers and suppliers. *
  • Perform other duties as assigned. *
  • Attend work regularly based on the assigned schedule.

Jack Henry & Associates, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.


Jack Henry and Associates, Inc. - 16 months ago - save job - block
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About this company
Jack Henry & Associates, Inc. (JHA) is a provider of integrated computer systems and services. The Company’s range of products and...