QA Analyst - Health and Welfare Benefits
Morneau Shepell - Atlanta, GA

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General Information
Morneau Shepell provides integrated human resource solutions for all types of pension, group benefits, and compensation plans. Their innovative solutions have helped clients integrate both the design and the delivery of their HR programs, allowing millions of employees to live with the knowledge that their benefits and retirement programs are in good hands.

Description
Responsible for improving and maintaining high quality standards within the Lifeworks software application. Develops and executes a systematic testing approach to determine root causes of issues, areas of inefficiency, and needed product improvements within a specified project. Recommends beneficial and viable solutions for correcting and improving client product configuration. Utilizes quality assurance tools to increase testing efficiency. Acts as an expert in new functionalities and leverages knowledge to fellow associates. Uses QA knowledge to strengthen the scope and effectiveness of internal testing practices. Must be well-organized and have strong technology, communication and problem solving skills with a keen attention to detail.

Requirements include:
Minimum 3 years testing experience with a thorough knowledge of effective testing strategies and techniques
Experience working with highly integrated enterprise-scale applications
Experience with system integration testing, including interfaces and web services preferred but not required
Experience working in benefits administration, insurance, or healthcare fields preferred but not required
Experience coding and executing QA Automation Software
Experience testing against relational database gui applications
Adept at writing SQL queries and analyzing data
Strong analytical skills
Excellent written and verbal communication skills
Self-motivated and able to excel in tasks with minimal supervision
University Degree (business or computer science background often makes strong candidates)

Duties & Responsibilities
Develops testing strategies and creates thorough test plans containing all critical testing scenarios for the given task
Actively participates in analysis and test plan walk-through meetings
Tests and certifies defects for bug fixes and new functionality
Identifies potential issues, gathers relevant information, and works with configuration team to get them resolved
Assesses global impact of any system defects to control damage and risk
Executes functional application, regression, and performance tests for new software releases
Implements and utilizes automated testing tools to maximize testing efficiency
Maintains up to date testing environments, including creating realistic test harnesses as needed for integration testing
Writes clear and precise documentation explaining testing methods, problems found, and proposed resolution
Acts as a resource for questions regarding product functionality and testing strategies

Key Competencies

Testing
Can utilize requirements to develop effective and easily executable test plans and test scenarios; can leverage technological skills to execute tests in a variety of environments; ability to identify defects and see fixes through completion.
Technical Knowledge
Demonstrates ability to use technology effectively and productively; continually updates skills and knowledge; addresses problems as they arise or seeks help as appropriate; is able to leverage testing best practices in accordance with QA tools; Acts as a resource to leverage testing tool knowledge to other associates.
Communication
Possesses excellent written and verbal skills; communicates effectively with management and peers; is an advocate for documentation; can lead group discussions and leverage knowledge to others within the QA team and across the organization.
Problem Solving and Analysis
Generates creative approaches to addressing problems and opportunities; identifies and weighs options, makes sound decisions after reviewing all relevant information; anticipates and plans for potential problems; recognizes impact of solutions.
Seeks out relevant information before making decisions
Anticipates problems and thinks ahead about next steps
Generates original ideas and develops creative approaches for addressing problems or opportunities
Translates strategies into step-by-step plans for action
Gets the right people involved in problem solving
Acts quickly to implement solutions
Organization and Detail Orientation
Instills credibility, confidence; follows up; thoroughly documents all tasks and is able to assist others with item status; knows where answers can be found and can direct others to them.

Morneau Shepell is an Equal Opportunity Employer. It is their policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status

Morneau Shepell - 14 months ago - save job - block