QA Director
Riot Games - Santa Monica, CA

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Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most-played online PC game in the world, over 32 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the League of Legends experience.

We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints.

That’s where you come in.

As Quality Assurance Director , you’ll hold the vision of QA across all of Riot Games projects. You’ll manage a team of QA Managers, Leads, and Strategists, enabling them to effectively assess and handle the QA needs of individual projects. A forward-thinker, you’ll encourage your team to always keep improving and view every obstacle as a chance to make the process better. You’ll also maintain a culture of growth rooted in strong mentorship and coaching.

You are:
Educated: you’re earned at least a Bachelor’s Degree, preferably in either business or a technical discipline (and probably a Masters or MBA); you know that education doesn’t stop when you leave the classroom, and you’re always ready to learn something new on the job

Experienced: you bring between eight and 10 years of experience in either game development or enterprise software QA with at least four years in a leadership position

A QA omnibus: you know the ins and outs of functional and subjective testing, and are knowledgeable about a variety of testing methodologies, including, but not limited to: compatibility testing, performance testing, unit testing, user research, test driven development, and behavior driven development

A progressive problem solver : you’re passionate about new ideas and look for the kind of solutions that address the problem at hand and prevent it from recurring in the future; you emphasize continuous improvement and encourage team members to find solutions that benefit the development process as a whole

Tech-savvy: you’re not afraid to use technology and automation to keep the QA process lean and efficient

Data-driven: you use key performance indicators to evaluate success and zero in on problem areas for targeted solutions; you use metrics and data paired with subjective feedback to drive intelligent decisions around quality improvements

Communications black belt: you know that good leadership is based on good communication, and maintain an open dialog with all team members; your demeanor puts people at ease, and meeting you for the first time feels like meeting an old friend

A team leader: you know the leaders of today are responsible for building the leaders of tomorrow, and you foster a culture of growth and development in the teams you manage

Mentally agile: you’re experienced with agile methodologies, and have the flexibility it takes to respond to a fast-moving development environment with shifting priorities

Player-focused: you’re driven by a passion for games that motivates you to deliver a high-quality player experience

You will:
Guide the long term vision for QA at Riot Games including people, process and support for current and new projects

Own all aspects of Quality Assurance – both onsite and offsite – through both Riot team members and outside vendors when necessary

Lead a team of QA Managers, Leads, and Strategists, enabling them to effectively assess the needs of their projects and provide top-notch quality assurance

Assess outside QA providers and coordinate with them to perform black box testing on features that need additional support

Work with QA leadership to maintain an environment focused on mentorship, coaching, and career progression

Required Skills

Required Experience

Riot Games - 16 months ago - save job
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