QA Director
The Advisory Board Company - Washington, DC

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Quality Assurance Director
In response to hospital and university growing needs to aggregate disparate data into meaningful business intelligence, The Advisory Board is rapidly expanding its portfolio of technology solutions. The goal of these solutions is to elevate a member (client) institution's ability to recognize obstacles, make faster decisions and ultimately improve performance.

As a critical member of the Performance Technologies QA team, with a firmly established publicly-traded company, the QA Director will lead a matrixed team of testers through all aspects of the software development life cycle. Applying strong technical and communication skills, the Director will collaborate with the QA Managers, Development Managers, and business partners to ensure comprehensive and consistent QA processes are in place to support an expanding product portfolio and continually improve overall product quality. In addition, the QA Director will manage, mentor and develop a team of testers ranging from junior to senior QA levels.

Position responsibilities:
Own and communicate QA standards and procedures for multiple QA teams
Generate high-level QA goals/objectives for each team aligned with Quality, Business, and Development objectives, with action plans and benchmarks to measure progress
Define and collaborate with Product Development leadership, QA product roadmaps to align with product development roadmaps, and high-level release test strategies
Apply principles of Agile QA daily to enhance and streamline test efforts
Ensure procedures adhere with HIPAA, Safe Harbor, and Advisory guidelines
Manage and lead direct reports with capacity to mentor and coach QA staff that are distributed in various geographical locations
Effectively communicate with peers, PD teams, and entire PD group as needed: goals, planning process, project initiatives, team innovations, and results
Implement, gather, and report iteration and production Quality metrics which demonstrate business value and show continuous improvement
Perform triage on production support issues in collaboration with Product Development leadership, use SQL to support the root cause analysis for efficient investigation by the development team, and communicate updates to business teams
Coordinate with Infrastructure/Operations administrators on the development/test/production promotion process
Partners effectively with other QA managers on Automation, Performance, Security, QA team engagement, to help resolve QA wide issues
Build positive cross-product and cross-functional team relationships
Support after-hours or weekend production releases
Maintain a collaborative, fun and productive working environment
Participate in QA process improvement initiatives and cross-team/company activities

Basic Qualifications:
Bachelor’s Degree
10+ years of direct QA experience with 5+ years QA Manager experience, or 5+ years of direct Advisory Board Company product experience with 2+ years QA Manager experience
Ability to lead and manage multiple and geographically distributed QA teams
Knowledge of the software quality assurance and testing processes and methodologies
Experience providing project estimations and test strategy
Experience with QA or metrics-driven process improvements
Knowledge of manual and automated testing methodologies
Experience working in an agile development environment or environment with heavy interaction with developers and business partners
Experience using MS Access and Excel to do quantitative analysis and use analytical reasoning

Ideal Qualifications:
Bachelor’s Degree in Computer Science or Computer Engineering
Experience in Data Warehousing/Business Intelligence
Experience with complex algorithms or aggregations (e.g., claims, 837/835, cost summaries, etc.)
Experience working with Java, Informatica or MicroStrategy
Experience applying technical skills while collaborating with development/architecture partners
Knowledge of health care or higher education data and workflows
Experience managing multiple, competing priorities
Ability to communicate both orally and written, with team members and managers
Ability to present and speak to large groups of people
Ability to provide technical guidance and mentorship

Benefits: Consistent with our belief that our employees are our most valuable resource, The Advisory Board Company offers a competitive benefits package, including a comprehensive health plan, a 401(k) plan, an Employee Stock Purchase Plan, a daytime leave policy for community service, a medical flexible spending account, and additional attractive benefits.

An Affirmative Action and Equal Opportunity Employer
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The Advisory Board Company and its subsidiaries provides best practices research, analysis, executive education and leadership development,...