Essential Job Functions
Establishes and documents a tailored strategy quality plan in collaboration with the project manager, for the performance of quality assurance activities for assigned project or task.
Develops and oversees the maintenance of quality assurance documentation for projects and tasks to include quality metrics. Ensures documentation complies with software development standards, policies and procedures or best practices. Provides staff with input and feedback regarding revisions.
Conducts assessments and evaluations through analysis and interpretation of objective and subjective evidence to verify compliance to standards and applicable quality plans. Determines level of process and product quality. Develops written reports of findings; escalates unresolved issues to appropriate management levels.
Evaluates work products to assess quality and reports findings. Researches alternative solutions to problems, determines proper approaches, makes verbal and/or written recommendations to appropriate parties and implements solutions. Coordinates implementation of approved recommendations.
Gathers, uses and analyzes defect metrics data. Presents analysis findings to the appropriate levels of management verbally and through the preparation of periodic written reports.
Participates in special projects, external audits and process improvements in support of quality assurance initiatives. Leads various intiatives.
Coordinates the definition and maintenance of an effective and efficient quality programs, including the development and presentation of associated training and familiarization to affected staff. Revises standard practices and procedures as appropriate.
Provides leadership and work guidance to less experienced personnel.
Acts in a lead capacity for assigned account(s) as appropriate, performing limited leadership functions including consolidating project and task statuses for a given period and reporting same to senior management, customers and development staff.
Bachelor's degree or equivalent combination of education and experience
Bachelor's degree in business, mathematics, engineering, management information systems, computer science, or related field preferred
Nine or more years of quality assurance, engineering or management information systems experience
Hands-on experience with Design, Development, and Implementation of testing procedures.
Experience with complex analysis of business requirements and system specifications.
Experience with creation of test strategies, test plans, test scripts, executing tests and analyzing test results to support testing objectives.
Experience with moderately complex test data conditioning, Regression Testing, System Testing and WIT Testing.
Experience with Logging, tracking, and verifying resolution of software and specification defects.
Hands-on experince documenting all phases of the Systems QA process.
Experience with Quality Center, Oracle, TOAD, MSACCESS, SQL and UNIX.
Experience with Web Services, SOAP UI testing and SOA.
Extensive knowledge and experience in Finance.
Experience in Claims testing.
Strong SDLC and STLC skills.
Health Care Experience is Preferred.
Experience of working in Onsite/Offshore model is Preferred.
Xcelys/Diamond experience is a big plus.
Experience working with quality metrics and software industry metric data collection and analysis techniques
Experience working with quality assurance principles and practices and software development methodologies such as Catalyst
Experience working with standard software development methodology assessments, such as SEI/CMM or ISO 9000
Experience working with project management methodology and in managing projects
Experience working with software test science and tools
Strong organization and time management skills
Good communication skills to interact and present findings to team members, customers, management and support personnel
Strong analytical and problem solving skills
Good interpersonal presentation skills for interacting with project and task team members
Strong personal computer and business solutions software skills
Leadership skills to guide and mentor the work of less experienced personnel
Ability to handle activities on multiple projects and tasks within the same or different accounts
Ability to work independently with integrity
Ability to work in a team environment, even when remote support is required
Ability to deal with and manage change
Ability to complete assigned responsibilities in a given timeframe within a given budget
Ability to handle multiple project and task responsibilities simultaneously and switch among them quickly to meet prioritized business needs
Ability to independently generate presentations regarding quality assurance group activities and status, and present them to senior management, customers and development staff
Willingness to travel
CSC is an Equal Opportunity Employer M/F/D/V
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