QA Specialist
EthicsPoint, Inc. - Lake Oswego, OR

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TEAM: CLIENT INTERFACE

LOCATION: LAKE OSWEGO, OR

REPORTING TO: CLIENT INTERFACE MANAGER

STATUS: EXEMPT

POSITION SUMMARY:
As our QA Specialist, you will be responsible for assisting with day-to-day QA review of custom web pages and other tailored web-based services to NAVEX Global clients. In addition, the QA Specialist will analyze, validate, prepare, and audit data introduced into client databases, and facilitate processes that contribute to data quality, including researching functionality of our current and future products and assisting in creation of strategies and tools for validation of data quality and integrity within those products. The ideal candidate will work well within a team-oriented environment while managing a list of action items assigned by the Client Interface Manager.

ESSENTIAL DUTIES AND RESPONSIBLITIES:
Perform quality assurance checks on web and graphical interfaces, and back-end configuration for individual clients during implementation

Analyze, cleanse, and prepare client data for entry into client databases

Perform quality assurance checks to verify display of data in multiple languages on web and graphical interfaces

Audit, document, and validate completeness and correctness of existing client data

Perform quality assurance checks on back-end client configuration during implementations

Develop data handling and auditing procedures for web developers and administrators of client systems

Train others in the use of newly developed data-related systems and frameworks

Research best practices to determine areas of improvement

Follow established guidelines and other instructions assigned by Client Interface Manager

QUALIFICATIONS:
Strict attention to detail

Experience managing the integrity and quality of a variety of types of data

Experience evaluating web site appearance and function

Bachelor's degree in a related field

Strong analytical and technical skills

Excellent written and verbal communication skills

Familiar with popular web browsers and principles of accessibility

Proficiency in Microsoft Windows and Office 2010 application suites

ENVIRONMENT:
Fast-paced team environment (frequent tight deadlines, multitasking, etc.)

Strong customer orientation

Willingness to take risks and openness to change

Extensive computer and phone use; email intensive environment

Must be able to read, write and speak English fluently

Must be able to pass a background and reference check

To apply, please go to http://www.navexglobal.com/company/careers and submit your resume and cover letter together with a completed application form.

About NAVEX Global:
NAVEX Global (formerly EthicsPoint, Inc.), a leading provider of enterprise risk awareness solutions, helps organizations align their governance, risk and compliance (GRC) processes with overall business strategy. We protect corporate cultures and reputations by proactively revealing risk-related trends via the collection, management and understanding of their GRC-related data. More than 2,400 organizations currently use our solutions to increase the quality of GRC data reported to boards and executive teams to facilitate better business decisions. To find out how, please visit www.ethicspoint.com.

NAVEX Global is an equal opportunity employer that employs qualified individuals based upon job related qualifications regardless of race, religion, ancestry, gender, sexual orientation, national origin, age, disability, marital status, domestic partner status, medical condition, political affiliation or any other classification proscribed under applicable federal, state or local law. EthicsPoint, Inc. complies with all laws regarding reasonable accommodation for disabled candidates and employees. Applicants requiring reasonable accommodation in order to participate in the interview process are requested to contact Human Resources in order to arrange such accommodation. We offer competitive compensation and an attractive benefits package. No recruiters or agencies without a previously signed contract.

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