Essential Job Functions
Establishes and documents a tailored strategy quality plan in collaboration with the project manager, for the performance of quality assurance activities for assigned project or task.
Develops and maintains quality assurance documentation for projects and tasks to include quality metrics. Ensures documentation complies with software development standards, policies and procedures or best practices.
Conducts assessments and evaluations through analysis and interpretation of objective and subjective evidence to verify compliance to standards and applicable quality plans. Determines level of process and product quality. Develops written reports of findings; escalates unresolved issues to appropriate management levels.
Evaluates work products to assess quality and reports findings. Researches alternative solutions to problems, determines proper approaches, makes verbal and/or written recommendations to appropriate parties and implements solutions. Implements recommendations as approved.
Gathers, uses and analyzes defect metrics data. Presents analysis findings to the appropriate levels of management verbally and through the preparation of periodic written reports.
Participates in special projects, external audits and process improvements in support of quality assurance initiatives.
Defines and maintains an effective and efficient quality programs including developing and presenting associated training and familiarization to affected staff. Revises standard practices and procedures as appropriate.
Provides leadership and work guidance to less experienced personnel.
Bachelor's degree or equivalent combination of education and experience
Bachelor's degree in business, mathematics, engineering, management information systems, computer science, or related field preferred
Six or more years of quality assurance, engineering or management information systems experience
Six or more years of quality assurance testing experience working with software systems, applications, databases, web services, and multi-tier, networked environments
Six or more years of experience in Creating use case/test script development, test data setup, test quality reviews, test execution, and presentation of test results
Five or more years experience in full project and software development lifecycle, including ALM, agile, and SCRUM methodoligies
Excellent collaboration skills to understand requirements, processes and changes in order to identify and maintain visibility on the high risk-based development driven testing
HIX knowledge will be added advantage
Experience working with quality metrics and software industry metric data collection and analysis techniques
Experience working with quality assurance principles and practices and software development methodologies such as Catalyst
Experience working with standard software development methodology assessments, such as SEI/CMM or ISO 9000
Experience working with project management methodology
Experience working with software test science and tools
Good organization and time management skills
Communication skills to interact and present findings to team members, customers, management and support personnel
Good analytical and problem solving skills
Interpersonal skills for interacting with project and task team members
Good personal computer and business solutions software skills
Basic leadership skills to mentor less experienced quality assurance personnel
Ability to handle activities on multiple projects and tasks within the same or different accounts
Ability to work independently
Ability to work in a team environment, even when remote support is required
Ability to deal with and manage change
Ability to complete assigned responsibilities in a given timeframe within a given budget
Ability to handle multiple project and task responsibilities simultaneously and switch among them quickly to meet prioritized business needs
Ability to independently generate presentations regarding quality assurance group activities and status, and present them to senior management, customers and development staff
Willingness to travel
CSC is an Equal Opportunity Employer M/F/D/V
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