QM Resource Management Director
Quincy Medical Center - Quincy, MA

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Conducts reviews of staffing and budgeting processes for Operations and Patient Care Services. Recommends and coordinates implementation of changes designed to ensure optimum utilization of resources. Monitors and tracks performance parameters to determine relativity to budget plans. Reports to CFO.


Essential Functions

  • Provides financial expertise and historical trend analysis and statistics to Vice President, Resource Management, Operations, and Patient Care Services.
  • In collaboration with Finance provides support in the planning, development, and implementation of the Division’s annual operating budgets.
  • Develops and provides all education and training on financial management (benchmarking standards) and systems for Operations, Patient Care Services and Clinical Leaders to ensure fiscal compliance.
  • Collaborates with all Directors to coordinate the timely completion and submission of all departmental budgets to Fiscal Services.
  • Performs daily, weekly, monthly, and quarterly variance analysis to evaluate adherence to departmental budgets: provides analysis and development of systems, implementing and/or monitoring corrective action plans, and meeting established financial goals.
  • Tracks various budget components volume, overtime, and non-productive usage, on a weekly and monthly basis to establish patterns and allocate resources more appropriately.
  • Participates in the development and evaluation of strategies to control departmental costs.
  • Monitor Agency usage, vacancies and LOA’s with respect to historical trends.
  • Assumes a lead role in the implementation of AVEGA, standard setting, and report generation and analysis
  • Demonstrates leadership in and performs all special projects, programs and tasks as requested by Vice President, Patient Care Services and resource management.
  • Coordinates with Fiscal Services to ensure accurate allocation of budgeted resources.
  • Provides cost/benefit analysis during MNA negotiations.
  • One-Staff Administration:

  • Maintains overall security and confidentiality of the One-Staff system.
  • Controls centralized functions, such as hiring, terminating, and transferring employees; security; budget allocation; personnel download and overall auditing.
  • Maintains integrity of database utilities (patient unit parameters, scheduling code definitions, password usage, et al).
  • Audits biweekly Payroll.
  • Ensures accuracy of payroll through integration of MNA and Hospital policy revisions.
  • Updates One-Staff database to reflect any budgetary revisions or salary changes.
  • Maintains One-Staff interfaces to Meditech.
  • Provides on-going training to individuals granted access to designated modules.
  • Works with Managers to establish operational procedures and develop documentation to ensure the integrity of data within One-Staff in accordance with accepted hospital procedures and system requirements.
  • Works with Per-Se Technologies to develop system customizations
  • Runs management and productivity reports an audits same for correct usage of One-Staff system.
  • Attends One-Staff user groups and workshops to stay current with software upgrades and system application and management.
  • Maintains password security.
  • Works with Information Services to maintain interfaces.
  • Analyzes usage issues and re-educates staff on proper procedure.
  • Non-Essential Functions:

  • Serves on Per-Se committee to arrange approved Interact conferences and agenda.
  • Participates in a self-evaluation process to identify own strengths and learning needs.
  • Participates in professional meetings/organizations activities.
  • Participates in hospital-based committees as a Resource Management representative to provide input to the decision-making process of the committee and acts as a liaison to Vice President, Resource Management, ongoing activities and eliciting feedback.
  • Attends educational seminars and workshops for continued familiarity with changing financial methodologies and computer software.
  • Reporting Requirements:

  • Develops and presents daily, weekly, monthly and quarterly reports to Vice President, Resource Management, by cost center the variances to budgets and possible explanations. Implements "real time" course connection so as to achieve budget on a monthly basis.
  • Provides coordination of monthly variance reporting to the Vice President Resource Management
  • Provides written detail describing the evolution of the budget from baseline to final, identifying specific operational changes and their budget impact.
  • Qualifications:

  • Minimum of three to five years’ management experience.
  • Computer expertise, accounting principles; spreadsheet, word-processing, and graphics software; excellent oral and written communication skills in the English language.
  • Solid experience with Excel, Word, Power Point
  • Familiarity with healthcare systems, especially One-Staff and Meditech
  • Bachelor’s degree required.

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