Qualitative Researcher
Wireless Generation 6 reviews - Durham, NC

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Job Code:

Durham, NC

Employment Duration:
Regular Full-Time

Relocation Available:
Wireless Generation creates innovative tools, systems and services that help educators teach with excellence. With its solutions, educators can easily apply research-based, proven practices such as frequent progress monitoring and needs diagnosis, data-informed decision-making, differentiated instruction, and professional collaborations across classrooms, grades, and schools. The company has helped educators address and solve some of the most pressing challenges in teaching and learning. Wireless Generation currently serves more than 200,000 educators and three million students.

Qualitative Researcher


Wireless Generation is seeking a Qualitative Researcher with expertise in math education preferably at the middle school level to contribute to the creation of innovative concepts and student user experiences for a suite of next-generation math educational curriculum and tools. The Qualitative Researcher at Wireless Generation will participate in gathering, aggregating and analyzing contextual observations across multiple sites to inform future iterations of our product. Additionally, Qualitative Researchers will organize and gather anecdotal feedback from students and teachers. All findings and feedback will be correlated into cogent actionable insights and relevant behavioral patterns and communicated to the curriculum development and tools teams.

Responsibilities of a Qualitative Researcher:
Understand the curricular and pedagogical principles involved in lessons and tools planned for testing

Develop and amend research queries, with lab, pilots and field-based teams, prior to research through the life cycle of the field trial, playtesting, or developmental pilot testing.

Host data aggregation sessions with teams at the conclusion of a research session or episode

Analyze findings from field-based research to identify patterns and workflows

Understand and prioritize user needs and workflows and participate in workshops to improve the overall product platform

Develop appropriate means for designing, conducting, and presenting research in both formal and informal ways to curriculum, tools, design teams and to key stakeholders

Initiate, drive and present actionable research-based recommendations to stakeholders to inform future work

Basic Requirements of a Qualitative Researcher:
BA/BS degree in a field closely related to education such as Psychology, Developmental Psychology, Technology Ed., Mathematics Ed. or equivalent combination of education, experience, and math knowledge

3+ years of experience designing and conducting user research

2+ years of experience working with curriculum and/or tools designers and able to provide the necessary feedback

2+ years of experience aggregating feedback and producing analysis documentation

Preferred Requirements of a Qualitative Researcher:
Educational Background in Mathematics/Mathematics Ed.

Experience using digital tools, ideally tablet-based technology, in formal and informal settings

Experience as an unobtrusive observer

Demonstrated experience as a teacher in a middle school or high school setting preferred

Theoretical understanding and practical experience employing user-centered design methods

This position may be funded, in whole or in part, through American Recovery & Reinvestment Act funds

Wireless Generation is an Equal Opportunity Employer, M/F/D/V.

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Wireless Generation endeavors to make our Career Site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact our Recruiting team at 212-796-2200 ext. 2996 or via email at accessibility@wgen.net .

About this company
6 reviews
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