Quality and Assurance Manager, National Security Directorate
Pacific Northwest National Laboratory - Richland, WA

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Organization and Job ID

Job ID:

Operational Systems

Quality and Assurance
Job Description
The primary purpose of the Quality and Assurance Manager (QAM) role is to enable mission success by partnering with R&D to deploy appropriately graded requirements, systems, processes, and tools.

The QAM also enables the management of project, strategic, business and operational performance through the use of performance data and data analysis techniques.
The QAM is the senior field-deployed resource of the Quality & Assurance Division reporting to the Director, Quality and Assurance as an integral part of the Q&A leadership team.

The QAM represents and delivers the full scope of the labs Quality and Assurance capabilities as a storefront for NSD customers.

To deliver this outcome, the QAM is responsible and accountable for delivering (i.e., supporting, enabling and /or leading) planning, performance assessment, performance analysis, requirements management, work process and procedures, corrective action management, critiques, causal analysis and improvement functions to NSD customers (ALD, Division Directors, Line Managers, Project Management Office Directors, Project Managers, and Staff).
The QAM is expected to have working knowledge of various quality standards with emphasis on NQA-1, and have experience in applying these to project work to meet customer expectations.

The QAM will oversee the work of Quality Engineers who bring specialized technical expertise to project work within NSD.

Key responsibilities include:
Plan: Support and enable Directorate Leadership in performance planning and assurance activities
Control: Identify, grade, and deliver applicable requirements and work processes to the organization to enable work and meet customer expectations.

Assess: Facilitate the analysis, interpretation, reporting and monitoring of directorate performance in all dimensions (institutional, organizational, and project) relative to objectives and targets.
Renew/Improve/Learn: Participate in the development and implementation of corrective, preventive, and improvement actions and plans within NSD.
Minimum Requirements
Bachelor''s degree plus 10 years of experience, or an advanced degree plus 8 years experience demonstrating proficiency the Q&A scope with increasing levels of responsibility.
Demonstrated relationship management skills and the ability to be an effective independent contributor as well as oversee the work of others.

All staff at the Pacific Northwest National Laboratory must be able to demonstrate the legal right to work in the United States.

Clearance Level and/or U.S. Citizenship Requirement:
Applicants must be able to receive and maintain a DOE Q level security clearance. Applicants must be willing and able to work rotating shifts. Applicants selected will be subject to a Federal background investigation and must meet eligibility requirements for access to classified matter in accordance 10 CFR 710, Appendix B. All Security Clearance (L or Q) positions will be considered by the Department of Energy to be Testing Designated Positions which means that they are subject to applicant, random, and for cause drug testing. In addition, applicants must be able to demonstrate non-use of illegal drugs for the 12 consecutive months preceding completion of the requisite Questionnaire for National Security Positions (QNSP).
Note: Applicants will be considered ineligible for security clearance processing by the U.S. Department of Energy until non-use of illegal drugs for 12 consecutive months can be demonstrated
Equal Employment Opportunity
Pacific Northwest National Laboratory (PNNL) is an Affirmative Action / Equal Opportunity Employer and supports diversity in the workplace.

All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital or family status, sexual orientation, gender identity, or genetic information.

All staff at the Pacific Northwest National Laboratory must be able to demonstrate the legal right to work in the United States

Pacific Northwest National Laboratory - 2 years ago - save job
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It takes a lot of manpower to build a nation's economic and energy security. That's why there's the US Department of Energy....