Quality Assurance Analyst II
NewAlliance Bank - Quality, KY

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Minimum Qualifications:
Bachelor’s Degree in related field or equivalent experience
Minimum 5-7 years related experience
IT experience necessary and financial services experience preferred
Working knowledge of requirements management methodologies and business requirements elicitation.
Working knowledge of industry and/or business trends for own area.
Sound knowledge of HP Quality Center and other related tools, development methodologies and defect management practices.
Strong technical knowledge and analytical skills
Works collaboratively to identify solutions and resolve problems
Sound knowledge of industry and/or business trends for own area
Good organizational skills coupled with a detail-oriented approach to testing
Working knowledge of project management, quality assurance, test methodologies and best practices.
Working knowledge of project management skills, ability to prioritize workload and detailed approach to work.
Basic understanding of financial services policies, procedures, products and industry practices.
Good ability to analyze and resolve problems
Experienced in meeting facilitation and critical thinking
Good communication skills both written and oral with the ability to use and describe technical information.
Working knowledge of Microsoft Visio or comparable software
Good organizational skills coupled with a detail-oriented approach to testing
Working understanding of system development life cycle.
Working understanding of automation testing.
Working understanding of Automation Testing Process.
Strong ability to evaluate Automation Test scripts and test results.

Job Description:
The Quality Assurance Analyst is responsible for assuring the quality of and adherence to systems/software product standards, processes and procedures. Compliance with agreed upon standards and procedures is evaluated through process monitoring, product evaluation and work product audits. Tests software and systems for quality assurance.

Key Responsibilities:
Meet with key business stakeholders and project members to document business and functional requirements.
Work on medium projects and be a team member on larger projects
Practical experience in IT quality programs and practices
Strong communication skills, both verbal and written.
Practical understanding of quality cost/benefit principles and quality's affect on business decisions
Assures the quality of and adherence to system/software product standards processes and procedures.
Provides practical guidance to build upon quality assurance/test standards to achieve business benefits for all stakeholder groups and focuses on continual process improvement to sustain customer satisfaction.
Support the organization’s business initiatives by participating in the requirements solicitation activities.
Partner with test management and testing resources on the analysis and development of test strategies and plans.
Must adhere to pertinent laws, regulations, First Niagara’s Compliance Policy and external compliance requirements.
Other Duties as Assigned

Key Accountabilities:Customer:
Work in a collaborative fashion with all Technology and Business partners to deliver technology solutions that enhance FNFG service and product offerings to our customers. Our solutions and services will provide FNFG a quality and cost advantage, leverage our enterprise capabilities, meet business needs and provide high availability in a secure environment.
Support the ongoing improvement of the partner/customer experience
Develop and manage productive working relationships, internal and external
Deliver excellent customer service when dealing with internal partners, vendors or our customers

Team & Employees:
Create a positive employee experience for self and those around you.
Coach other team members, as appropriate, within area of expertise.
Participate fully as a member of the team and contribute to a positive, ethical and respectful working environment and communicate openly with others.
Model the FNFG Leadership Profile and Guiding Principles in every interaction.
Work as a liaison among business and technical stakeholders to elicit, analyze, communicate, and validate requirements
Business Operations & Bottom Line
Provide Better, Faster, Cheaper solutions to improve FNFG’s bottom line.
Successfully completes all required online training and follows all department procedures resulting in effective compliance for all job relevant State and Federal regulations including but not limited to Employee policies, community reinvestment act, EEO/AA as well as all relevant risk management and corporate standards.

Participates in civic activities to promote growth and development of the community and a positive image for FNFG.



About this company
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A lot of water and a few barrels have gone over Niagara Falls since First Niagara Bank was founded. Tracing its roots to 1870, the flagship...