Quality Assurance Specialist (Digital Services)
Yellow Pages Group - Indianapolis, IN

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Quality Assurance Specialist (Digital Services) - 009181 Do you want to join a winning team within an organization that is a leader in their industry? Join us in our transformation and contribute to our success!

Why do we need you?
We are currently seeking a Quality Assurance Specialist to join our Website team. This position is responsible for ensuring website layout and content are aligned with both our customer’s expectations and YPG’s product requirements before each site is published online. As the final stage in website production, QA is responsible for identifying and addressing any errors in the completed product that could hinder our ability to provide a positive customer experience.

What will you do?
  • Verify that all customer instructions were followed in the creation of each website and that all customer-supplied content was appropriately incorporated into the website
  • Ensure each website created adheres to internal product specifications developed by Marketing
  • Proofread website content for textual errors and thoroughly validate all website functionality (links, navigation, etc.)
  • Alert copywriters and/or website builders to errors found in websites and check subsequent versions of the website after corrections have been made until the product is error-free and ready for customer review; communicate with Multimedia Content Agents if discrepancies necessitate customer clarification before the website is published online
  • Must meet company expectations for production volumes and quality performance
  • Other duties as assigned

What are we looking for?
  • High school diploma is required; BA in English or similar field preferred
  • One to two years in a similar position editing and/or proofreading is preferred

At Yellow Pages Group, we know we owe our success and our amazing culture to the dedication of our exceptional employees. We are committed to offering you a best-in-class total rewards package, ongoing growth and development opportunities, plus a dynamic and innovative working environment.
  • Paid vacation, personal time and holidays starting the first year
  • Benefits that begin on the first of the month following 30 days
  • 401(k) with company match
  • Free parking
  • Free 24/7 access to a nearby fitness facility
  • Be part of a winning team with members that are passionate and happy to be at work
  • Work in a beautiful building with an open space concept that encourages open communication
  • Casual environment where you can wear your jeans !
  • Be involved and implicated in the company’s success
  • Be encouraged to develop, to learn and to move up in the organization

Job Websites
Primary Location IN-Indianapolis

Schedule Full-time
Job Type Regular

About this company
89 reviews
Yellow Pages Group is a leading digital company in Canada. The Company serves over 300,000 local businesses through its nationwide sales...