Quality Assurance Staff
Pathways To Life, Inc. - Greenville, NC

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DESCRIPTION

At Pathways to Life, we believe that our mission is to foster continual growth in the lives of those we serve, ourselves, our colleagues and our culturally diverse communities. Our efforts enhance recovery, wellness, self-determination and independence by providing appropriate supports, delivered with compassion and respect.

We are currently seeking a Quality Assurance/Management staff to assist in the oversight of QA activities and system throughout or North Carolina offices.

Potential for full-time hours in future.

DUTIES

Quality Management:
  • QM staff would be responsible for assisting with the quality assurance and quality improvement across the entire agency.
  • Will assist with developing and implementing the agency's quality management system, including both its internal quality assurance and improvement activities. This includes: policies and procedures for credentialing, supervision of staff, monitoring of services, assurance of the safety of individuals served and effective outcomes, review of adverse events and identification of improvement opportunities.
This position will be directly supervised by the QA Director, and other tasks may be assigned as needed.

QUALIFICATIONS

1. A Bachelors Degree from an institution of higher learning accredited by an accrediting body recognized by the U.S. Department of Education in a field of health, behavioral health, rehabilitation, human services, human development, education, social sciences, criminal justice, administration, management, organizational development, information management, business, or a related field or discipline and three years of experience gathering and analyzing data for quality management, quality assurance or quality improvement for a human services provider agency, or an equivalent combination of training and experience; or
3. Ability to use good professional judgment and be detail oriented. Ability to work independently, with minimal direct supervision.
4. Excellent organizational, prioritization, and interpersonal communication skills. Excellent oral and written communication skills.
5. Ability to handle multiple tasks and meet critical deadlines. Ability to meet short and long-term goals and project deadlines.
6. Respect for the confidentiality of all communications required within job duties, including client/employee records and documents, and electronic transmission by voice, data, and wire.
8. Possesses a basic knowledge of all office equipment, including word processors, computers, fax, and copy machines, and a willingness to attend appropriate classes to increase knowledge as needed.

Quality Management:
  • QM staff would be responsible for assisting with the quality assurance and quality improvement across the entire agency.
  • Will assist with developing and implementing the agency's quality management system, including both its internal quality assurance and improvement activities. This includes: policies and procedures for credentialing, supervision of staff, monitoring of services, assurance of the safety of individuals served and effective outcomes, review of adverse events and identification of improvement opportunities.
This position will be directly supervised by the QA Director, and other tasks may be assigned as needed.

Pathways To Life, Inc. - 30+ days ago - save job - copy to clipboard
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