Our Quality Control (QC) Specialist is responsible for performing loan quality control functions within the company. Routinely review closed loans, re-verify information and check documentation to ensure compliance with established internal credit policies of the company and applicable federal, state, and investor requirements. Assist in preparation of effective written communication of quality control findings to management and branch personnel.
Assist in conducting monthly quality control audits to determine the company’s compliance with investor and agency requirements, legal and regulatory requirements, and Bank policy. This includes: sample selection, re-verification of information (such as employment, income, down payment deposit, residency, etc.), and completion of a quality control checklist for each loan reviewed. Ensure compliance with established regulations and guidelines pertaining to borrower and property eligibility, qualifying income and debt ratios, valuation and appropriateness of loan collateral, and any required insurance, and other documentation requirements.
Effectively communicate with branch personnel of the audited activity to obtain responses to findings noted in the audit.
Assist in preparing written reports of audit findings.
Follow up on outstanding audit items to achieve satisfactory disposition in a timely manner.
Assume or perform additional duties as they arise.
Minimum two (2) years of single family loan underwriting or processing experience with both conventional and government loans or two (2) years of single family quality control audit experience required.
Must be a self-starter, able to learn quickly, organized, dependable, flexible in doing assorted tasks, and accurate in completing responsibilities with strong attention to detail.
Good communication skills, both written and oral, are required.
Able to relate well with others in a cooperative, professional and friendly spirit, and in a tactful manner, in the performance of audits.
Work cooperatively with and maintain effective communication and working relationship with co-workers and manager.
High degree of initiative, dependability and ability to work with little supervision.
Must possess good judgment, a willingness to accept responsibility and be able to handle confidential matters.
Able to learn quickly, be accurate and timely in completing responsibilities with strong attention to detail.
Must be proficient with personal computers, including experience with MS Word.
Able to accept change be it internal, market or regulatory.
Regular and punctual attendance required.
HomeStreet Bank is an Equal Opportunity Employer
HomeStreet Bank - 14 months ago