Improves customer satisfaction through the quality assurance/quality control programs by maintaining and enhancing product specifications and production execution. Critical features of this job are described under the headings below. They may be subject to change at any time due to reasonable accommodation or other reasons.
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Essential Functions Statement(s)
Performs quality checks and process audits. Records, maintains and reports on audit data.
Lead, manage, and maintain standard operating procedures, process checks, process audits and other quality control documentation.
Analyze audit data; implement containment and corrective actions when necessary.
Record, manage and analyze customer complaint data. Utilize data to resolve customer complaints.
Assists with the training of other auditors and production assistants.
Collaborates with team members and peers to ensure consistency in our quality programs and processes.
Assist with projects that will improve efficiency and/or reduce operating costs.
Performs housekeeping duties.
Performs other assignments as directed.
Follows all safety requirements.
Accountability - Ability to accept responsibility and account for his/her actions.
Ambition – The drive to achieve personal advancement.
Analytical Skills - Ability to use thinking and reasoning to solve a problem.
Communication, Oral - Ability to communicate effectively with others using the spoken word.
Detail Oriented - Ability to pay attention to the minute details of a project or task.
Ethical – Ability to demonstrate conduct conforming to a set of values and accepted standards.
Initiative – Ability to make decisions or take actions to solve a problem or reach a goal.
Integrity – Complete transparency and openness. Trustworthy, forthright and honest.
Motivation – Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.
Nerve – Nerve to make bold commitments and set stretch targets. Drives and embraces change.
Organized – Possessing the trait of being organized or following a systematic method of performing a task.
Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
Respect – Respect each other, our customers and suppliers.
Teamwork - Communicating and working together to serve our customers.
Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
Working Under Pressure - Ability to complete assigned tasks under stressful situations.
Skills & Abilities
SKILLS & ABILITIES
Education : High School Graduate or General Education Degree (GED)
Experience : Two to Five years related experience
Must have basic computer skills.
Certificates & Licenses
Must be familiar with the extrusion manufacturing process.
Other Physical Requirements
Handling / Fingering
Reach Above Shoulder
Squat or Kneel
10 lbs or less
Over 100 lbs
12 lbs or less
N (Not Applicable)
Activity is not applicable to this occupation.
Occupation requires this activity up to 33% of the time (0 – 2.5+ hrs/day)
Occupation requires this activity from 33% – 66% of the time (2.5 – 5.5+ hrs/day)
Occupation requires this activity more than 66% of the time (5.5+ hrs/day)
Other Physical Requirements
Vision (Near, Distance, Color, Peripheral, Depth Perception)
Sense of Touch
Ability to wear Personal Protective Equipment (PPE) (Steel Toe Shoes, Safety Glasses, Hearing Protection, Gloves, Seat Belt)
Typical manufacturing environment with machine noise.
CPG International - 14 months ago