Quality Engineer
Corning Incorporated - Glendale, AZ

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Company Description:
Corning is the world leader in specialty glass and ceramics, creating and manufacturing keystone components that enable high-technology systems.
Corning’s history is filled with breakthrough technologies that have played an important role in the way the world works. We thrive on solving difficult, commercially relevant problems through an innovative and collaborative research and development process. Corning succeeds through sustained investment in R&D, more than 160 years of materials science and process engineering knowledge, and a distinctive collaborative culture.
Corning Cable Systems is a leading manufacturer of fiber optic and copper communications system solutions for voice, data and video network applications worldwide. Corning Cable Systems is wholly owned by Corning Incorporated.
Corning Cable Systems offers the broadest range of end-to-end fiber optic and copper product solutions for customers' telecommunications networks. Our customer-focused solutions include cables, connectors, and related hardware, and network services that include network design, project management, installation and maintenance, equipment rental and training programs.
To know more about Corning Cable Systems, visit us at: http://www.corning.com/cablesystems

Scope of Position:
Develop systems and lead projects to strengthen plant quality management systems. Researchsupport customer complaints and drive the implementation of effective corrective actions. Support Product Quality Architecture certification initiatives for the plant and lead projects to meet those goals. Provide support for daily quality product dispositions for all plant processes.

Day to Day Responsibilities:
Responsible for making product disposition decisions to ensure customer requirements and expectations are met. These dispositions may require interpretation of unclear or unspecified customer requirements and expectations as well as appropriate data analysis. Assist in researching customer complaints and product returns to determine root cause as well as corrective and preventative actions. Track and report critical quality metrics. Alert appropriate levels to trends and critical quality issues. Interface with various levels of plant and division management regarding quality and quality-related issues (Product Line Management, Engineering, Sales, Customer Service, Scheduling, Production, Inter-Plant, Inter-Division). This includes working closely with Product Line Management to establish plant quality parameters based on customer expectations and specifications. Lead Product Quality Technicians in evaluation and disposition of rejected product through the use of engineering and/or knowledge, customer requirements, and industry standards. Provide statistical analysis and support to engineering and production as related to quality issues, product parameters, process changes, and new product qualification. Contribute to and lead improvement teams tasked with identifying and implementing process improvements.

Projects involved with:
Lead and support projects to strengthen and automate the plant’s Product Quality Architecture. These projects could include improvements in negative flow management, material setup verification, the process of implementing new process/product changes, and process setup verification. These would be done using a Six Sigma or similar management philosophy Lead continuous improvement projects that proactively address identified system weaknesses and support the organization’s drive to be the lowest cost producer. Set and drive implementation of quality requirements for new product designs/transfers to ensure they are capable of meeting customer specifications and production requirements. This includes establishing requirements for new product demonstration test plans and analyzing the results with respect to customer, production, and product quality architecture requirements.

Travel Requirements (please note if international):
Negligible (10% or less); International travel potential for interactions with other divisional facilities

Hours of work/work schedule/flex-time:
Generally Mon through Fri, 8am to 5pm. Will be expected to attend off shift meetings or events.

Required Education:
Bachelor of Science in Engineering

Required Years and Area of Experience:
Minimum of 2 years of experience in a technical, quality, or manufacturing role
Must be a U.S. Citizen or lawful permanent resident due to ITAR restrictions

Required Skills:
Solid analytical and problem solving skills including the ability to develop and use database queries Excellent organizational skills Methodical, data-based decision-making skills with the ability to use this data in proactively finding solutions Firm understanding statistical data analysis Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint)

Desired Skills:
RF connector product knowledge is desired, but not required Project management experience would also be a plus Six Sigma training. A Green or Black Belt certification would be preferred Statistical Process Control Experience with ISO 9001 or similar certification process

Soft Skills:
Good written and verbal communications skills Ability to influence other groups in the organization to reach a common goal

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Corning Incorporated is the world leader in specialty glass and ceramics. Drawing on more than 160 years of materials science and process...