Quality Engineer
Coty Inc. - Sanford, NC

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Job Title: Quality Engineer

Direct Manager Title: Quality Assurance Manager

Coty Leadership Model: Stage 3

This role is responsible for improving, developing and maintaining quality related processes in the manufacturing environment. Works with internal and external customers and suppliers to identify and resolve quality related manufacturing and productivity issues. Ensures corrective actions are in-place and are effective in a timely manner to eliminate/limit any production waste and/or product quality concerns. Positively contributes to the culture changes required to manufacture product in a cGMP environment.

§ Support achievement of key metrics, including quality, safety, productivity, cost and employee development, through process change and continuous improvement activities

§ Responsible for Process and Equipment Validation System

§ Assist Quality Manager in establishing, implementing and maintaining Quality Management System

§ Develop process related quality procedures, training materials and assist in implementation

§ Interact with New Product Development, Packaging Concept Development, Technical Packaging Development, Engineering and Manufacturing to ensure effective implementation of new products

§ Complete Quality Reports (Executive Summary reports, Process Validation Protocols/Reports, Equipment Validation Protocols/Reports, etc.)

§ Root Cause Analysis and Implementation of corrective/preventive actions for Non Conformances/process related concerns

§ Apply process improvement tools including statistical process control, process mapping, control charts, design of experiments, Lean methodology and process capability studies

§ Initiate and develop appropriate SOPs, Work instructions, Std Work etc. with effective training to employees. Interact and operate within established Document Control system.

§ Define and develop process opportunities to reduce costs and to maximize productivity

§ Work with Supplier Quality Engineer and create link between operational requirements and material supplier capabilities

§ Define key critical parameters and develop plans to control and improve

§ Implement and sustain data driven improvements

§ Develop and document processes (Process Flow Diagrams)

§ Evaluate and improve packaging processes

§ (NC) Non Conformance Rate

§ (CAPA) Corrective Action/Preventive Action Completion Rate

§ (RFT) Right First Time

§ (PPM) Parts Per Million

§ (FPY) First Pass Yield

§ (TAL) Total Absolute Loss

§ (OEE) Overall Equipment Effectiveness

§ (TR) Technical Readiness


§ Working knowledge of Equipment and Process Validation activities

§ Working knowledge of a wide variety of manufacturing processes

§ Application of mathematical/engineering methods to solve problems in a manufacturing environment

§ Analytical, problem solving, data analysis and information gathering skills

§ Lean tools (i.e Poka-Yoke / Mistake Proofing, Process Flow Diagrams, Standard work, etc.)

§ Equipment and Process Validation

§ Excellent application of Root Cause Problem Solving

§ Statistical sampling methods ( ANSI , MIL - STD )

§ cGMP (current Good Manufacturing Practices)


§ Positive and Constructive Attitude

§ Excellent written and oral communication skills. Ability to communicate effectively at all levels within the company as well as externally

Ø Capable of presenting data, methods, findings, and remediation effectively across broad audiences both internally and externally.

§ Data driven Analysis and Challenging Mindset

§ Accountable and Transparent

§ Team Oriented

§ Effective influence and persuasion skills.

§ “Can Do” Problem Solving

§ Extremely Process Focused

§ High degree of maturity and professionalism

§ Strong time management and prioritization capability


§ 3- 5 years of experience in a Quality Engineering role or Continuous Improvement role in a cGMP manufacturing environment (cosmetics, FMCG or pharma preferred)

§ Working experience on sampling techniques, SPC , and cGMPs strongly preferred.

§ Highly proficient in usage of IT tools – (Word, Excel, PowerPoint, SPC , Visio, ETQ, Access, and other computer systems)

§ Experience with the implementation of Lean Manufacturing or equivalent improvement process

§ Strong background in training and coaching

§ Quality Auditing experience preferable

§ Adept at choosing and teaching appropriate analytic, problem solving, and quality tools including but not limited to risk assessment (eg. PFMEA), hypothesis testing, capability studies, DOE, process control and gage R&R studies.

§ Technical Writing skills relative to SOPs and Work Instructions

§ Project management skills to develop project scopes, specifications, schedules, timelines, and deliverables


4 year degree in Engineering (preferred) or other Scientific discipline
ASQ-CQE or CQA certification desirable

Vertical: Cell Manager, TPD Manager

Horizontal: Shift Manager, Engineering Project Manager, Process Engineer

About this company
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Sarah Jessica Parker, Beyoncé, and Jennifer Lopez are just a few of the celebs to promote Coty. It is one of the world's leading makers...