Responsible for providing effective leadership and program direction to the quality resource management division of the Quality Management Services Department. Provides for the development, coordination and integration of both the quality and utilization management activities within the pavilion. Acts as an information resource for committees and departments. Works with all Medical Staff Services, Nursing and Allied Health and/or Support services to ensure successful resolution and outcome.
Assures that an effective educational program exist within the division that will demonstrate professional competency. Skilled in a leading a diverse group of individuals performing a variety of functions. Serves as an agent of change.BS or BSN Degree. Advance Training/CPHO Licenses and Certifcates: Registered Nurse Work Experience: Five (5) years clinical experience with at least three (3) years in hospital related quality assessment and performance improvement program development inclusive of medical staff performance improvement.
Two (2) years in utilization management. Three (3) years management experience preferably in a clinical setting. Minimum staff compilation. Not less than six (6) professionals and other supportive staff.
May require extended hours in addition to weekend/holidays for special projects. Team player. Ability to plan, organize and successfully implement programs that will not only maintain compliance with established standards but improve systems and/or processes. Working knowledge of externally mandated Quality Management program requirements (state and federal; JCAHO; regulatory and licensing agencies etc).
Demonstrated leadership ability. Proven ability to manage complex information and situations successfully. Category: Risk Mgmt/UR/QA