Quality and Training Specialist
Word & Brown Companies - Orange, CA

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The Reporting Analyst is responsible for maintaining and enhancing practices, policies and tools used by Operations Department. This individual centrally manages GPC/MPCs core business processes, partnering with senior members of the department to continually enhance quality and streamline process by implementing continuous improvement projects supporting key strategic initiatives. The primary responsibilities of the Report Analyst include a variety of data warehouse reporting functions, documenting reporting and analysis requirements; developing, programming and modifying business reports; verifying data quality and information integrity; deign charts/graphs and dynamic reports to meet new information needs; assist in the development of department technology infrastructure and automated auditing support and training. The Report Analyst will also participate in the cataloging of key performance indicators and the documentation of their supporting business requirements, data models, calculation rules, and metadata. Key knowledge areas include reporting, technologies, analytics, user roles/privileges/security and portal integration. Specific technical skills include Access, Excel, SQL and SSRS.

Must have at least 1 year experience analyzing data. 2+ years of experience with business analysis, programming and reporting. Must have excellent problem solving and strategic thinking skills, a knack for numbers and a talent for recognizing trends and patterns in large amounts of data. Experience building reporting and analysis solutions using, advance proficiency in MS Excel and Access required. Must be able to write and maintain SQL code. Strong verbal and written communication skills. Ability to work in a dynamic fast paced environment and juggle multiple projects while being flexile to frequently changing priorities. Strong understanding of audit practices, key performance metrics and reporting processes. Professional maturity and confidence in communicating results with peers and management. Detail oriented with strong communication skills, both written and verbal. Self-motivated, enthusiastic and able to work independently. Experience developing collaborative relationships and partnerships with the business technology departments that drive business results, including the ability to translate between technical and non-technical people. SSRS skills preferred. Healthcare industry experience is a plus. Experience using Visual Basic and macros to automate data analysis and reporting including being able to write modules from scratch, including ability to make forms. objects, worksheets and graphs all powered by macros strongly preferred.

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