New York, NY
We help everyone act on their best intentions to protect their financial future –for themselves and their loved ones.
We’re building a new business inside a 145-year old company creating infrastructure, systems, and procedures while at the same time managing the daily demands of a growing business.
This is not easy.
It requires solution-focused, figure-out-how-to-get-it-done people. Our schedules are packed; every day brings new and unexpected challenges. Our success is not assured –we have to earn it.
A willingness to develop yourself and dig deep; to practice new skills and apply effective behaviors is required. If you love what you do and not just what you get for doing it, you’re in the right place.
None of this is easy... but it’s worth it.
The Direct-to-Consumer organization is seeking a passionate, team oriented quantitative analyst. You will be a member of a smart, passionate and dedicated team that leverages some of the best technologies and practices in the business. You will work in a group that has a vibe of a start-up but the stability of a 145 year-old company. Our organization has quadrupled its sales over the past 3 years, and increased our customer satisfaction score by 88% year-over-year. But this growth is not guaranteed, and we need smart, thick-skinned, figure-out-how-to-get-it-done type of people to continue on this trajectory.
We understand the importance data and analytics has on the success of our business. We’ve established a foundation of people and technologies that can effectively translate business needs into analytical frameworks and the insights into action. We work with one of the best Marketing Analytics agencies in the world. We use techniques such as media mix optimization, segmentation, predictive modeling, and multivariate testing to optimize our business model.
As a quantitative analyst within the Direct-to-Consumer Analytics team, you will conduct business-driving reporting and analysis/insights, and identify opportunities for process improvements. You will mine the data warehouse for the identification of trends that suggest new marketing & business opportunities and follow through with the recommendation of key strategies.
Solve business problems by developing practical solutions through the application of quantitative methods.
Compile and analyze large volumes of data to provide reporting and trending of key performance indicators to senior management. Provide insights and identify data inconsistencies for investigation. Key reporting includes, but is not limited to:
Progression through each step of the sales funnel
Customer retention and cross sell activity
Tracking leads, contacts, applications, sales, and premium across various dimensions such as call center partners and marketing tactics
Identify process improvements within analytics, challenging existing processes where needed
Provide actionable insights related to improving the flow through the various steps of the life insurance purchase process, maximizing speed, efficiency, and profitability
Translate high-level or operational business needs into appropriate actionable analyses
Advanced proficiency in Excel and Access. Ability to synthesize and analyze large sets of data to yield actionable findings
Analytic reasoning capabilities and data mining and/or business intelligence experience
SAS experience preferred
3 + years of experience, preferably in the insurance or financial services industry
Reporting and Analysis experience supporting sales and/or Marketing
Bachelor degree (preferably in a quantitative discipline such as Statistics, Economics or related field)
Identifying key business metrics and developing reporting to track them
Ability to balance multiple responsibilities and adapt to changing priorities
Ability to work within a team environment, as well as independently
Good time management, organizational, and interpersonal skills
Demonstrated ability to partner cross-functionally to deliver results
Global Brand, Marketing & Communication
Number of Openings
Equal Employment Opportunity
MetLife is proud to be an equal opportunity/affirmative action employer. We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce.
How To Apply
For immediate consideration, click on the Apply Now button below. You will be directed to complete an on-line profile which may take 15 – 20 minutes to complete. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.
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