Responsible for all general office duties including typing, filing, answering phones, scheduling appointments, maintaining client charts, collecting client revenue and other various duties as assigned.
Knowledge of customer service concepts and techniques.
Knowledge of office equipment including phone and computer.
Knowledge of reception tasks, clinic policies/procedures, and paperwork.
Ability to communicate clearly and effectively at all levels.
Ability to maintain effective working relationships with other staff, patients and families.
Ability or organize and prioritize tasks effectively.
Ability to read, understand, and follow oral and written instructions.
Ability to sort and file materials correctly by alphabetic or numeric systems.
Computer usage skills with minimum 7000 keystrokes/hour alphanumeric, accuracy rate of 95%.
Skill in customer service principles by creating a pleasant waiting room atmostphere.
Skill in using office equipment and adequately handling paperwork and filing.
Freeman Health System - 12 months ago