University of Washington - Seattle, WA

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The University of Washington (UW) is proud to be one of the nation’s premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.

The Institute of Translational Health Sciences (ITHS) is seeking a full-time Research Manager to manage and oversee the operations and administration of the Research Coordiator Core (RCC) and to develop and expand its mission. The ITHS operates through its many cores that each has a key function in translational research. The Regularatory Support and Bioethics Core (RSB) provides support and education to help investigators improve the quality of their research and ensure compliance with federal, state, and institutional regulations. A sub-core of research coordinators for hire is available (the RCC) which includes assistance with developing or implementing data and safety monitoring plans and study-related documents. The RCC supports the mission by providing key support to clinical researchers from the six health sciences schools by assisting with the IRS approval process and the design and implementation of investigator initiated and industry-sponsored research protocols. The purpose of this position is to supervise the operations and administration of the RCC and to develop and expand its mission.

The ITHS is a $70M health research institute, principally funded under the Clinical and Translational Sciences Award (CTSA), a national consortium created by the National Institutes of Health (NIH) to transform the research and training environment to enhance the efficiency and quality of clinical and translational research.
The ITHS is based at the University of Washington, with integrated partnersihps with the Fred Hutchinson Cancer Research Center and Seattle Children's Hospital, and more than 20 other organizations engaged in health research in five states in the Pacific Northwest region: Washington, Wyoming, Alaska, Montana, and Idaho (WWAMI). The mission of ITHS is to accelerate the translation of scientific discoveries to the clinic and beyond and to improve the health of people in our region today.

We accomplish our goal of a healthier region by developing critical resources to help innovators move their discoveries forward; we provide the education they need to develop teams and approaches to impact health and prevent disease. Most importantly, the ITHS studies the translational research process and develops breakthrough tools, technologies, services and policies that can speed health care discoveries across the nation. ITHS fosters innovative health research, sustains research resources, and provides education and career development programs.

The RCC Manager is responsible for creating and sustaining the infrastructure to support a cost center for sophisticated research coordinator services that meet the highest level of regulatory and bioethical requirements for clinical research at our institution. This position requires independent assessment of current and future research support needs and creation of methods and operational standards to meet those needs. Hiring, training and supervision of the core's staff requires detailed planning that takes into account workforce availability, knowledge and fiscal considerations to support a robust service for UW researchers. The position also requires extensive knowledge of clinical research procedures as related to patient care, regulatory policies and patient confidentiality and safety. This knowledge needs continuous appraisal and subsequent planning for education of all core members in this ever changing environment. An additional obligation is responsibility for fiscal management of the program, ensuring partial self-sustainability through invoicing via the program income process. Growing the program in a sustainable manner is essential for the program and is the responsibility of this position. This position has the authority for supervisory direction and decision making including disciplinary action, hiring and termination of the RCC staff. This position also requires the ability to carry out duties that require a skilled nurse as not all members of the staff have that training.

ITHS is a highly interactive consortium organization, both institution-wide and multi-institutional in its scope. It is regional in its inclusion of WWAMI sites per NIH requirements. It is national in its membership and leadership within the NIH network of CTSA-funded sites. It is the only unified home for clinical and translational research services in the University. It serves all Health Sciences schools as well as other academic research communities at UW. The duties and responsibilities of this position will directly affect the operational stability of the Institute of Translational Health Sciences and its collaborative relationships with affiliated organizations. This position must oversee research support
that provides critical application of policies relative to clinical research involving human subjects. Compliance with these regulations is vital to the reputation of the University of Washington not only relative to current clinical research but also to future research in this rapidly evolving environment.

The Research Manager meets with principal investigators, department chairs and departmental administrators to
determine needs and scope of work of research projects. Consults include a draft contract which outlines scope of work, time lines and cost estimate for a given project. Once a contract is signed, a staff member is assigned to the project based on experience, skill set and ability to manage project complexity. The number of active contracts fluctuates and necessitates careful management of employee workload and time management. Projecting market demand, desired skill set of research coordinators and appropriate hiring is an important and challenging component of this position.

Manage Operations of the Research Coordinator Center (RCC)
  • Provide clinical oversight in design assessment and implementation of protocols; serve as a clinical resource for all RCC staff.
  • Conduct all new consults for RCC services and create execution plan.
  • Ensure the human subjects research is conducted at the highest standards of clinical care.
  • Maintain a robust, highly trained core of Research Coordinators equipped to provide all levels of research coordinator services.
  • Advise investigators as to the most efficient workflow for their study while maintaining Good Clinical Practices;
  • Draft and manage all contracts between RCC staff and fee-for-service investigators.
  • Manage workflow to meet the needs of investigators while maintaining cost effective staff availability.
  • Assign Coordinators to studies based on job classification/personnel appropriateness for given contractual and gratis jobs.
  • Ensure provision of appropriate research coordinator support to scholars of the ITHS KL2 training program.
  • Create and implement marketing and promotional strategies to sustain and grow the program.
  • Collaborate with the IRBs, ITHS Leadership and ITHS Cores to facilitate the research process and increase compliance with regulations.
  • Develop metrics to determine customer satisfaction, productivity and impact.
  • Create and maintain Standard Operating Procedures.
  • Manage logistics of acquiring office space, computers, equipment and supplies.

    Human Resource Management
  • Maintain oversight and supervision of staff of 7-10 professional and classified staff of research coordinators (professional and classified), research nurses and research scientists.
  • Hire staff at appropriate classifications and wages and meet UW requirements for on-boarding all new staff.
  • Ensure continued training of staff in standards of clinical care;
  • Provide payroll distributions and approvals.
  • Communicate with staff through employee meetings and one-on-one discussions.
  • Conduct performance appraisals and performance management.

    Financial Management
  • Assign coordinators to maintain an effective flow of income.
  • Analyze, update and maintain pricing structure for the Fee-for-Service program and contractual agreements with the KL2 scholars program.
  • Develop pricing for three service level offerings based on current salaries for corresponding job classifications, F&A and training.
  • Manage contracts with investigators and work with ITHS fiscal staff to ensure timely and correct billing;
  • Oversee RCC budget for proper revenue collection and allocation of costs.
  • Work to maintain a high level of sustainability through proper recapture of costs.
  • Create service tracking and invoicing database to aid fiscal team in billing procedures.
  • Establish and maintain all productivity and service satisfaction metrics for ITHS;

  • Evaluate business model on a regular basis and create long-term strategies for success of the center in collaboration with leadership of ITHS.
  • Establish and maintain all productivity and service satisfaction metrics for ITHS; make recommendations for improvement based on data collected.
  • Strategize for growth of the program based on metrics, financial statements and market analysis.
  • Coordinate all support provided to the KL2 scholars program; establish policy to accommodate gratis hours for KL2 scholars in an equitable fashion.
  • Collaborate with ITHS Cores, ITHS leadership and the IRBs to facilitate the research process and increase compliance with regulations.

  • Manage performance and supervise day-to-day activities of staff.
  • Assess need for new positions and work with ITHS Administrative Core on job description development and recruitment.
  • Oversee training of new and current staff; create training curriculum.
  • Conduct performance evalautions for all RCC staff.
  • Responsible for payroll and leave approval for all RCC staff.

    As a UW employee, you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.


  • Master's Degree in Business Administration, Health Administration or related field, plus five years' experience in the following areas:

  • Conducting clinical research studies.
  • Investigator-initiated and industry-sponsored studies
  • Behavioral and biomedical research
  • Employee supervision and management
  • Managing departmental budgets and research study budgets

    Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.

    Condition of Employment:

    A satisfactory outcome from a criminal background verification may be required prior to hire.

    Application Process:
    Part of the application process for this position includes completing an on-line cover letter assessment to obtain additional information that will be used in the evaluation process. The cover letter assessment will appear on your screen for you to complete as soon as you select "Apply to this Position" on this job announcement. Once you begin the assessment, it must be completed at that time. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until the assessment is complete.

    The University of Washington is a leader in environmental stewardship & sustainability , and committed to becoming climate neutral.

    The University of Washington is an equal opportunity, affirmative action employer. To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 / 206-543-6452 (tty) or .

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