The Residential Care Shift Coordinator is responsible for ensuring proper staffing of shifts and for monitoring cottage and facility operations. This position is governed by state and federal laws and agency/institution policy.
Provides supervisory guidance to employees by establishing work plans, timeframes and/or deadlines, staff assignments, and resolving difficult or complex problems. Monitors reporting shift for proper staffing and may call in off-duty personnel or personnel from other teams to ensure proper coverage. Inspects cottages periodically to monitor client care, observe workers, monitor documentation and check for proper security, safety hazards, and boiler operation. Audits cottage records periodically to ensure proper documentation and compliance with program requirements. Participates in searches for runaways and may contact police and/or parents. Monitors ill clients in cottage by taking vital signs and informing medical staff of condition/progress. May assist other staff members in controlling ill or injured clients. Transports ill or injured clients to clinic or hospital as necessary and may contact parents/guardians regarding the health status of the client. Conducts tours of cottages as necessary. Performs other duties as assigned.
Special Job Dimensions
Knowledge, Abilities, and Skills
Knowledge of supervisory practices and procedures.
Knowledge of human behavior and performance.
Knowledge of state and federal laws and regulations regarding youthful offenders and/or the developmentally disabled.
Knowledge of clients served behavior programs.
Ability to plan, organize, and direct the work of lower-level supervisors and/or subordinates.
Ability to direct, monitor, and evaluate residential care programs.
Ability to develop and implement new and/or revised residential care programs.
Ability to inspect facilities and recommend appropriate corrective action.
Ability to interpret laws, regulations, policies, and procedures.
Ability to prepare and present oral and written information and reports.
Minimum Education and/or Experience
The formal education equivalent a high school diploma; plus two years of college coursework in special education, psychology, sociology, social work, or related field; plus two years of work experience in residential patient care for individuals with developmental disabilities. Must possess valid a Arkansas driver's license.
Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management.
OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Three years experience working with individuals with intellectual disabilities in a residential facility; One year supervisory experience.
Certificates, Licenses, Registrations