RETENTION SPECIALIST, SDM Health Policy, Salary Grade 23
Boston University - Boston, MA

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Retention Specialist will verify contact information of the study participants in the housing developments, organize oral health assessment schedules with site managers, and compile monthly reports.

Specific Duties Include;

  • Verify contact information by calling study participants to notify them of upcoming study appointments and schedule oral health assessments appointment
  • Verify completion of baseline study activities and reset participants' respective calendars and assign adverse event calls upon completion of quarterly oral health assessments. Reset participant's calendars in database and assign study visits.
  • Organize oral health assessment schedule in alignment with community room schedules at 26 study site
  • Perform data entry and other clerical work as required for project completion
  • Utilize various database reports and monitoring tools to compile a monthly progress report of study activities
Must be bi-lingual, speaking Spanish and English fluently.

Must have excellent communication skills.

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Required Skills

Must have a High School Diploma or GED and 1-3 years of relevant experience.

A Bachelor’s Degree is preferred.

Must be bi-lingual, speaking Spanish and English fluently.

Must have excellent communication skills.

Must be very organized.

Must be comfortable using database.

Flexible 40-hour work schedule.

Must be a team player and have a positive attitude.

Required Experience

Boston University - 18 months ago - save job - block
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