The Intense Case Manager (ICM) acts as the "Team Captain" of a multi-disciplinary team focused on members who fall into one or more high risk, high cost, or complex groups. Requires significant clinical judgment, independent analysis, critical-thinking, detailed knowledge of departmental procedures, clinical guidelines, community resources, contracting and standards of care. ICM includes assessment, coordination, planning, monitoring and evaluation of care plan within multiple environments.
Current California RN license. A minimum of five years recent acute hospital experience, including experience with telemetry as well as a broad knowledge of the various nursing disciplines. Minimum of two years previous experience in management or leadership role preferred. Prior experience in chart review and analysis required. Must possess an extensive understanding of varied diagnostic and invasive procedures and the availability to anticipate care plan changes based on their findings. An awareness of Level of Care, Intensity of Service and Severity of Illness criteria, Discharge screens, Skilled Nursing criteria (for SNF) and Home Health criteria. Ability to communicate professionally and interface assertively with physicians. Must be detail oriented and able to continually re-prioritize multiple tasks. Current California driver's license and proof of insurance. Driving required. BLS required within 60 days of hire.