Radio Shop Technician
City of Boulder, CO - Boulder, CO

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The Department of Public Works is committed to providing excellent customer service. Our employees are expected to be effective communicators; act with a high level of integrity; do their part to maintain our Partners for a Clean Environment (PACE) certification; and to be responsible for their words and actions.

Under minimal supervision, designs, engineers, maintains, repairs, and installs communications systems, emergency lighting/sirens systems, for the City of Boulder. The radio technician is also responsible to identify equipment which will best satisfy customer needs, be the technical expert in vehicle electrical systems and perform related tasks as required.

Duties & Responsibilities:

1. Schedules and prioritizes equipment for installation, maintenance, and repair. Uses logical troubleshooting techniques to identify and repair problems to component level. Identifies external causes of system failure, such as equipment abuse and misuse, and sources of interference. Contacts the appropriate agencies for resolution.
2. Maintains, installs, and provides repairs to the following types of equipment to ensure proper operation of public safety and public works departments in the city:
• Radio communications equipment such as mobile radios, portable radios, repeaters, base stations, antenna systems, audio equipment, mobile data equipment (computers/modems), Global Positioning System/Automated Vehicle Location equipment.
• Emergency vehicle lighting equipment such as light bars, lighting control systems, beacons etc.
• Fixed communications systems to include telephone and data cable lines, terminal blocks and end user equipment.
• Satellite phones and pagers.
• Mobile and portable video surveillance equipment.
May possess a higher level of skill in specific specialty areas and will be asked to perform more of certain duties than others.
3. Installs mobile communications, emergency lighting/warning systems for the city vehicle fleet. Selects or designs proper equipment needed for the customer to perform their duties in the most effective manner. Fabricates or modifies auxiliary equipment and vehicle for special applications. Ensures installed lighting is compliant with federal and state regulations and standards. Trains users on new equipment and radio systems. Explains capabilities and limitations in easy to understand terms.
4. Installs fixed equipment systems (e.g., base stations and repeaters) and remote radio systems (e.g., vehicle units). Installs appropriate radio frequency filtering and combining equipment along with antenna systems and transmission line. Performs site surveys, analyzes terrain and propagation characteristics and designs customized solutions to enhance systems.
5. Uses radio programming and alignment software in a DOS or Windows environment. Must be capable of understanding how software affects radio or device performance. Must be capable of operating office automation software to a basic level.
6. As directed, researches and analyzes new vendors, manufacturers, and equipment types to provide the city with the best value in initial cost, life cycle, and operational capabilities. Locates and orders parts in the radio shop environment. Maintains inventory of shop stock minor parts and city radio equipment required to facilitate maintenance.
7. Reviews service bulletins and equipment changes and makes component-level modifications as necessary. Requests equipment hardware and software modifications from equipment manufacturers to meet customer needs. Completes or updates related paperwork, such as work orders, indirect activity records, vehicle history files, and vehicle parts records.
8. Reviews new vehicle bid specifications to ensure they adequately meet the anticipated electrical needs of the using agency. Recommends optional or additional equipment to increase overall capability. Checks new vehicles against bid specifications during acquisition process, performs thorough inspection, and installs special equipment as requested by user department. Works with staff, as assigned, in other departments to establish requirement baselines and validate requirements.
9. Ensures proficiency by attending training schools and seminars to update industry knowledge regularly.
10. Other:
• Performs related duties as required to meet the needs of the city.
• Takes proper safety precautions to prevent accidents. Responsible for the safety of self, others, materials, and equipment. Uses all required safety equipment and follows all safety regulations, policies and procedures. Reports all accidents and damage to city property.
• Responsible for knowing and complying with all city and department policies; participating in professional trainings and development; and adhering to attendance and workplace attire policies.
• Conducts job duties with a continuing awareness of the environmental implications of decisions and a focus on providing municipal services in a sustainable manner.
Generally, duties and responsibilities are listed from most to least critical or time consuming.
The City of Boulder is committed to hiring employees who provide excellent customer service. Our employees act with a high level of integrity, and take responsibility for their words and actions.
City of Boulder employees strive to respect and appreciate each individual's differences, and to work effectively with all people and their diverse backgrounds. We support candid and honest interactions, which respect other points of view, and are sensitive to communication differences. We achieve organizational goals through inclusive problem solving, planning, and decision-making. Community partnerships are included in this effort.
Radio Shop Technician I
Associates degree in electronic systems and a minimum of two years related experience. Or completion of advanced electronics technical school with certificate and a minimum of four years experience repairing/maintaining state of the art communications equipment, emergency lighting equipment electrical/electronic control systems, mobile radios, portable radios, pagers, fixed communications equipment, antenna systems, remote radio systems and related equipment. Or an equivalent combination of education and experience.

Familiar with MIL Std 2000 soldering practices. Proficient in the use of radio frequency (RF) specific and general electronic test equipment. Familiar with principles of radio propagation and associated theory. Familiar and up to date with FCC rules and regulations governing the use of radio and communications equipment. Familiar with electronic design and theory including the ability to troubleshoot to component level. Ability to remove and replace surface mounted components. Ability to maintain test equipment, including routine calibration, troubleshooting and repair. Ability to obtain FCC general radio telephone operator license and / or certification from the International Society of Certified Electronics Technicians (ISCET). CPR and Basic First Aid certification or the ability to obtain certification within six months of hire date. Ability to stand, kneel, and bend frequently and for extended periods of time.

Ability to work in tight or confined spaces for extended periods of time. Ability to climb access ladders on buildings and in service accesses or rooftops, and to work on ladders at varying heights and in varying conditions for extended periods of time. Upper body strength to lift and carry parts weighing up to 50 pounds. Ability to work outdoors in all weather conditions and in unpleasant conditions where air contamination, vibration, noise, inclement weather, and unclean conditions exist. Ability to work independently as well as harmoniously with other employees. Willingness and ability to work irregular hours, weekends, evenings, holidays, and/or emergencies as required. Willingness and ability to use personal protective equipment as required. Previous experience with personal computers. Ability to follow all applicable OSHA regulations and practices. Demonstrated ability to work collaboratively with teams and communicate effectively. Knowledge of generally accepted purchasing, invoicing, and inventory procedures. Valid driver's license. Have and maintain acceptable background information, including motor vehicle record, criminal conviction and credit history.

Radio Shop Technician II
All of the above, plus: An additional three years recent Land Mobile Radio (LMR) industry experience with Associates Degree. Or, an additional three years of industry experience with completion of an advanced electronics technical school with certificate. Experience with MIL Std 2000 or NASA soldering practices.

In possession of an FCC General Radio Telephone Operators license and an ISCET Associates level certification. Proficient with PC and service/alignment software for a wide variety of radio equipment and other devices. Broad range of experience with multiple radio manufacturer's subscriber and infrastructure equipment.

DESIRED QUALIFICATIONS – In addition to the required minimum qualifications:
Bachelor's degree in electronic systems. Bachelor of Science degree in related field with significant work experience on sophisticated LMR infrastructure systems. Certified in MIL Std 2000 or NASA soldering practices. ISCET Communications Journeyman Certification. 10 years or more experience in the LMR industry with a broad range of experience with multiple manufacturer's equipment.

Supplemental Information:

WORKING CONDITIONS - Required Physical and Mental Effort, and Environmental Conditions:
In addition to the information listed above in the required minimum qualifications section.
Physical and Mental Effort: Sufficient vision or other powers of observation that permits the employee to review, evaluate and prepare a variety of written documents and materials. Sufficient manual dexterity that permits the employee to operate computer and office equipment and a variety of test equipment and maintenance tools. Sufficient personal mobility and physical reflexes, which permits the employee to work in a maintenance garage and work outdoors on ladders or rooftops. Ability to work under stress from demanding deadlines, public contact, and changing priorities and conditions. .
Work Environment: Typically performs most work indoors in the Fleet Maintenance garage or in the electronics lab area. Other locations may include work outdoors in a variety of weather conditions at communications sites, city buildings, rooftops, and other assorted locations in and around the city. Works in a setting subject to continuous interruptions and background noises.

Machines and equipment used include, but are not limited to the following: Assorted precision and non-precision hand tools, power tools, soldering stations, de-soldering tools. Assorted precision test equipment such as communications service monitor, oscilloscope, digital voltmeter, spectrum analyzer, frequency counter, signal generator, power supply, Standing Wave Ratio (SWR) / watt meter, radio frequency (RF) millivolt meter, resistance decades, capacitance decades etc. City vehicle. . Standard office equipment including personal computers, telephones, calculators and copy/fax machines.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.

Note: The above description is illustrative only. It is not meant to be all-inclusive.Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.

Note: The above description is illustrative only. It is not meant to be all-inclusive.

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