Ramp Agent (San Juan, Puerto Rico)
Cape Air - San Juan, PR

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San Juan, Puerto Rico, Full-Time/Seasonal SUMMARY:

This position requires the ability to work around aircraft in a safe and efficient manner.

  • The safe boarding of customers and luggage onto aircraft and monitoring movements of planes while on the ground
  • Communicating with pilots, operations and ticket agents in a clear and concise manner
  • Communicating with TSA and the local LEO concerning the security of flights and passengers
  • Loading and off loading of passengers in a safe and courteous way
  • Accurate and clear marshalling of aircraft with good hand signals
  • Knowledge of emergency procedures and handling of hazardous materials
  • Accurate communication via radio to all pilots, operations and fellow employees
  • Knowledge of SIDA areas and ability to challenge unknown persons
  • Knowledge of firearm procedures
  • Maintaining customer relations
  • Safe operation of ground equipment
  • Ability to carry out de-ice procedures
  • Accurate addition of baggage weight
  • Drive the passenger shuttle bus, if applicable to station
  • Additional duties as assigned

  • Airline work experience preferred
  • Airline reservation system experience preferred
  • Must be at least 18 years old
  • Must hold a high school diploma or equivalent
  • Must hold a valid US drivers license
  • Must be able to lift up to 70 lbs.
  • Basic computer skills required
  • Excellent communication and excellent customer service skills required
  • Ability to interact effectively with others
  • Ability to work independently and adapt to changing work priorities
  • Ability to communicate effectively, orally and in writing
  • Flexibility of schedule is a must
  • This position will often require working nights, weekends and holidays
  • Must exhibit exceptional knowledge of Cape Air and must embody the Cape Air MOCHA HAGoTDI spirit
  • Please note this is a safety sensitive position which requires CHRC clearance in accordance with the FAA Code of Federal Regulations


TO APPLY: Please complete our online employment application by clicking HERE .

DEADLINE TO APPLY: Wednesday October 2, 2013 (11:59 pm EDT)

About this company
16 reviews
Cape Air has served Island-markets with a focus on leisure travel since 1989 and is experienced with the unique transportation needs of...