H.S. or equivalent Ability to acquire routine skill set in 30 days 6 months previous experience Keyboard skills equivalent to 40 words per minute Able to use several software packages(Word, Excel, etc.) Good telephone etiquette Able to maintain behavioral standards while working in a fast-paced environment with customers who may be experiencing a variety of stresses. *****Bilingual required *****Mon-Fri 5-8pm *****Sat 7am-12pm *****Must be flexible *****This position must include a 4 week training period of 40 hours each week.
Acts as first point of contact for customers. To answer and direct incoming calls. To activate patient accounts and enter departmental charges. To run medical necessity for medicare patients. In the absence of an adequate diagnosis, have medicare patient sign an advanced beneficiary notice. Provide patient transportation assistance when needed. Provide clerical support and to assist with a variety of other office tasks including film library tasks. Accountabilities: 1. Secretarial Accountabilities. 2. Provide reception for any scheduled customer as well as walk in customers / visitors. 3. Communication Accountabilities
Advocate Health Care - 5 months ago